Address: Essex, 101 London Rd, Brentwood CM14 4NP, United Kingdom
Phone: +441277224511
Rating: 4.1
based on 205 reviews.
Staff Service
Pros:
"The staff are polite well trained and do the very best they can to make people welcome and seated as quickly as possible."
"Wonderful service! It was the Thursday before Easter and we arrived really late without a booking, but the friendly team soon found us a table and we were served quickly."
"The staff were very nice and friendly."
"The staff there are very accommodating and attentive."
"Staff very sociable especially the guy who served us, there was nothing too much for him."
"Staff were friendly and helpful and seating area was nice."
"Service was fantastic, so welcoming."
Cons:
"DO NOT COME HERE Food was awful only ate a few mouthfuls, yet still didn’t complain and just paid our bill, then as we was leaving we was chased and screamed at by one of the male staff accusing us of not paying for our bill."
"Be prepared to be attacked by the so called owner/manager threatening to check CCTV to see whether salad was eaten and being called liars."
"Waiting staff were terrible, forgot parts of drinks orders, got drinks wrong, missed out a meal and forgot a desert."
"The blonde lady who seated us was rude and unwelcoming."
"Meal and waitress were fine but I don't expect staff to listen to our conversations and make snide comments as he walked past."
"One waitress in particular seems a bit unwell and very 'distracted' which is of concern."
"Manager Joe would rather take a nonchalant attitude to feedback, standing and arguing with guests rather than finding solutions."
Food Quality
Pros:
"Booked 4 weeks in advance as attending event nearby.great fish and chips, batter to die for...yummy.half chicken was moist and tasty."
"The chicken and steaks are delicious."
"The salad bar was very fresh. The food was tasty and good portions, and the menu was excellent."
"Affordable meals from £5-£15, special offers (when you sign up for their App), refillable cold drinks, over-flowing salad bar and ice-cream in abundance."
"Food cooked very well and lots of it."
"Food was lovely, piping hot and plenty of it."
"The food was hot quick and very nice."
Cons:
"Steak burnt, peas dry as a bone and jacket potato hard as a canon ball."
"Unfortunately the quality of ingredients has gone rapidly down hill."
"The food was dry, over cooked and none of our first choices were available."
"Absolutely awful only decent part of the food was the salad from the salad bar."
"I ordered a sirloin, medium rare, was tough as hell."
"The steak was overcooked, the sauce tasted and looked like it was made from dry powder."
"Food was terrible, processed oven baked 'buttermilk chicken' for starter with a bbq dip on the side.. boring, dry and no quality."
Cleanliness & Atmosphere
Pros:
"Always clean and tidy, Salad always topped up and lovely little nooks to sit in away from the crowds."
"The newly renovated Harvester is nice - not as dingy as before and the food is as good as ever."
"This has recently been refurbished and is spotless."
"The restaurant is so clean they should be proud of themselves."
"Lovely country house feel with a huge fireplace and exposed beams."
"I visited the toilet and it was nice and clean."
"The place is great, plenty of free parking, service was excellent."
Cons:
"On occasion we visited The Golden Fleece, the tables and floors were messy."
"The place was a mess I mean dirty."
"Saw quite a few flies around too was off-putting for a restaurant with an open salad cart."
"The toilets were in a terrible state."
"The place was dirty with food all over the floor."
"If the toilets are dirty I wondered if the kitchen was up to scratch."
"Salad bar could be kept a bit cleaner was food everywhere and all over the floor."
Value & Pricing
Pros:
"As usual, great food, great staff & service at a sensible price."
"For a family of four, two adults, two kids - all for less than £75!! Hard to beat, right?"
"Excellent value for money when bought during special offer period."
"Can be expensive with the added extras but bottomless drinks is good!"
"Food is always great and the prices are great for what you get."
"Lovely food was pleasantly surprised with the quality and the value excellent would go there again and recommend to anyone."
"One of the best branches of Harvester."
Cons:
"Wow thought going to Harvester in a better area than the pants one in Romford should be better idea how wrong can you be."
"Poor quality food and not overly cheap prices."
"The worst run restaurant we have ever visited. Absolutely disgusted."
"Harvester used to offer good value, but not so much anymore."
"Ordered the steak it was about the size of two fingers, and not cooked well!!! The main cost £22.99 in value I would say it was £4.99 worth on a really good day."
"Most disappointing meal we've had in years."
"The buttermilk chicken is poor compared to Lidl or KFC."
Special Needs & Accessibility
Pros:
"Child friendly environment. Ample parking."
"What a wonderful experience they was kind caring and most of all understanding my son has autism and nothing was to much trouble."
"We had a birthday get together and had book the upstairs room. Brilliant size for about 40 people with a warm cosy feel about it."
"Strange but enjoyable experience. Good parking (don't need to pay just validate at the tablets at the bar). Decent enough decor."
"Very chilled out and unassuming place."
"Love this place, great for lunch or dinner."
"This Harvester is a lot better since refurb. Lovely and clean inside and salad bar always looks fresh and appealing."
Cons:
"After 20 minutes was told no point waiting was there booked up after a discussion he decided to seat us but was told we had to be very quick with our food."
"Very bad service over 15 minutes to get a high chair."
"Paying to park is a joke especially as the spaces have been made smaller to accommodate entrance cameras."
"Absolutely do not go there, couldn't accommodate 4 adults and two children the place was a mess."
"The mixed grill is a disappointment, the gammon was so salty it could have lived in the sea, the rump stake was barely the size of the knife."
"We arrived early, table booked for 7.30pm, sat at 7.15pm, it was busy, but not full. Id asked on booking for a spacious table we were given a booth, not the easiest seats to get into."
"The manager was nowhere to be seen and the staff had not got a clue."