The Seafood Shack Reviews Summary

Food Quality

Pros:

• "Food was very tasty and even the dips were delicious, I really liked the pea mayo."
• "The seafood was fresh and really good but it was too hot for me, probably the ginger."
• "The hot crab dip is very impressive and highly recommended if you love rich and savoury dipping."
• "Dynamite prawns were great as was the sharing platter for 2."
• "Every thing we tried was absolutely delicious. I think the chips might have been the best I’ve ever tasted!"

Cons:

• "Unfortunately our experience was not that good. The seafood salad was not fresh, and the clam chorizo was extremely salty."
• "The garlic mussels and king prawns were very good. The platter for two was perhaps not really worth it, it’s a lot of heavy food with relatively little taste."
• "Lovely clean restaurant, friendly servers. The food was pretty poor. Garlic prawns is very easy to make and only has a few ingredients but it was lacking salt, garlic."
• "Fried seafood platter was ok - calamari rings did not seem fresh but everything else was decent."
• "Food was off the scale good and some of the service was like Fawlty Towers and did not need the local drunk serenading the barmaid really."

Service Quality

Pros:

• "The staff was so friendly and made sure we knew they had halal fish options available."
• "Fantastic food at a reasonable price, great portion sizes and all served with happy efficient service."
• "Service from start to finish was amazing, Wendy, Sandy and team were lovely."
• "Staff were very friendly and very accommodating. Top marks to them."
• "The service was exceptional - they really went above and beyond and everything went perfectly."

Cons:

• "We got one of our orders wrong: ordered a side but comes a platter. The waitress tried to argue with us but problem fixed at the end."
• "Though ordered after me, my friends were getting cocktails made & delivered so there really was no excuse. You can't know you are 'having problems' with staffing, tills not working - or anything else - yet still take the money up front & then ignore a customers request - 3 times - for a simple drink!"
• "It took 35 minutes for someone to pour out a glass of wine!"
• "Though I have only eaten there twice, I'd recommend the Seafood shack to anyone as it's such a delightful place to eat with great food, atmosphere along with great service."
• "The service is good but the restaurant is loud and a fairly undesirable place to spend time because of that."

Ambience and Decor

Pros:

• "Loved the ambience as well. Loved it there and would definitely go back when I go Southend."
• "The ambience was great and we got talking to a couple on the next table local to the area who mentioned this place was quite a rowdy pub before becoming this restaurant."
• "Restaurant is beautiful and so well kept, felt very 'at home' there."
• "We will be returning again soon! Thank you, keep up the good work."
• "Inside is wonderful outside at front looks a bit tatty but don't let that fool you. Staff great."

Cons:

• "A very chill back yard terrace, with only four tables, you can rest and have a calm chat with friends. Only and only if there are no two drunken girls smoking and screaming like crazy horses, like in my case.";
• "Really upset, wanted to come this evening for a lovely dinner that been looking forward to all week with the wife. Loud music playing and couldn't stay unfortunately, couldn't even concentrate at looking at menu or hear the wife talking in front of me."
• "Yes was lovely but we all said in our group shame they allow men without tops on in the restaurant. Not pleasant to sit on a chair when someone's sweaty back has been against it and not everyone has a body like Brad Pitt."