Solway Gate Table Table Reviews Summary

Service

Pros:

• "The young lad who served us was brilliant."
• "Speaking with one of the chef's, the selection of vegan/vegetarian was already huge in comparison to other dining establishments in the area."
• "Place it's self was very clean and tidy, Most of the staff were very polite."
• "The waiting staff are always excellent though."
• "In fairness, this was quickly and efficiently rectified by a member of staff we'd dealt with before."
• "Staff helpful and pleasant."
• "Waiter's and waitress were excellent, very helpful."

Cons:

• "They didn't seem that they had sufficient staff, even though they weren't that busy."
• "Waiting staff too busy discussing personal lives across the restaurant to even ask how the food was or did we have everything we needed."
• "Very slow service had to wait 50 minutes on first course and when food arrived it was just warm."
• "Met by manager who made us feel unwanted."
• "The manager is so arrogant and was shouting at the waiting staff for the food being cold."
• "Quick to take order but then went downhill rapidly."
• "The inexperienced server came back 3 times to let us know what had been ordered wasn't available."

Food Quality

Pros:

• "The highlight of dinner and breakfast were the spicy BBQ chicken wings."
• "Food was very good."
• "Spot on, food was good and well priced, hosts were friendly, can't complain."
• "The main was big, definitely worth the money."
• "Fish & chips (fish always beautiful) and smothered chicken (always juicy and sauce lovely)."
• "I loved the atmosphere in the place."
• "All our food was served at the same time well cooked and lovely and warm, my tandoori chicken kebab was delicious."

Cons:

• "Wife had some chicken thing looked like the contents of a wains nappy."
• "Kids burgers were dry and like rubber, dessert took a while to arrive, apple crumble wasn't cooked."
• "The bacon especially bad was possibly the worse I have ever tasted."
• "Half food cold."
• "The meager portion of coleslaw was not seasoned."
• "Very disappointed with the quality of food served. Meagre portion control and lack of any culinary skill evident."
• "The surf and turf was atrocious, the meat although cooked to medium rare was unchewable."

Management and Staff Attitude

Pros:

• "The female server was so friendly and the male ?manager was really kind too."
• "Our favourite place to eat now."
• "The poor waitress was amazing, needs a new job bless her, the beer was good."
• "Staff were, welcoming, friendly and helpful."
• "Fast and friendly service (thank you Cheryl)."
• "The staff were pleasant and apologetic enough."
• "Staff were very professional and polite."

Cons:

• "MANAGER? NIL POINTS!"
• "Very slow and when I went to ask if we could order I was greeted with a face and attitude that can only be described as a Pitbull licking urine off a nettle."
• "The manager refused to give us a discount."
• "The lady behind the reception with the dark hair and glasses needs to have customer service training as she is abrupt and not welcoming."
• "One of the managers was not customer service friendly at all."
• "The manager, who was extremely arrogant."
• "When we complained about the wait, we were told by the manager 'she doesn't have the staff.'"

Ambiance and Cleanliness

Pros:

• "Place was quiet yet I had to walk around trying to find a table that was not soiled with dinner plates or glasses."
• "This is a place to have a pint and enjoy a game."
• "Upon entering the luscious, warm environment I felt a sense of comfort when sitting down, as if I were meeting an old friend."
• "The ambience is also good."
• "Facilities very clean."
• "Nice decor and friendly staff."
• "Family friendly - activity sheets and crayons provided for the kids."

Cons:

• "In all honesty I would avoid this place like the plague."
• "This place needs sorting out or shutting down."
• "Atmosphere dead."
• "Ladies toilets 'tasted' awful! Air freshener was far too strong."
• "Spotted dust and cobwebs everywhere and every time someone went to use the bathroom the door wafted the smell of stale urine across the restaurant."
• "The tables were sticky enough that it was a hassle to get the glass off of the table."
• "There were cobwebs and dust around the pottery around the room."

Value and Pricing

Pros:

• "They do good deals for the summer holidays though!"
• "Got 25% off food using blue light card which made the cost fair for what we got."
• "Had their 2 mains for 10 pounds offer and also their dinner offers, which was amazing food for the deal."
• "This place offers great food for the best deals."
• "The prices were reasonable."
• "Would recommend this place for a quick bite."
• "The food was cooked to order and came out quickly and was of a good quality."

Cons:

• "We won't be back ever, waste of £65."
• "All though nice enough place a bit concerning that they list fish and chips as vegetarian option."
• "The amount of the menu that was unavailable was ridiculous, seriously ridiculous."
• "Service though took too long and £4.49 was an exorbitant amount to pay for the garlic bread and cheese starter."
• "Always a good meal but getting very expensive."
• "Enjoyed the meal, but there was a problem when I went to pay by card, there was a large amount of gratitude added to my bill."
• "Two meals for £10.99 displayed on board outside front door but not available."