Address: Lomondgate Dr, Dumbarton, G82 2QU, United Kingdom
Phone: +441389744350
Rating: 3.7
based on 205 reviews.
Food Quality
Pros:
"The breakfast was fantastic, succulent juicy sausage, proper bacon, delicious eggs and sweet juicy tomatoes!"
"All the food that I've tried so far from here was great."
"The food is always good though."
"the Friday chip shop night is also very good"
"Prawn cocktail was delicious. Fish and chips lovely."
"Food was tasty and really enjoyable."
"Food is delicious and freshly prepared."
Cons:
"Ordered macaroni cheese and what I received was basically a dish of cheese with barely any pasta or cheese sauce didn't even eat it."
"Our meal was missing crispy onions and ham and was tepid."
"Evening meals are consistently awful, cold, take ages & poor value."
"Absolutely disgusting, cold, meagre portions and in no way worth the money."
"Chicken dinner... not a winner, a frazzled breast of chicken, a few roast spuds like bullets and burnt, no cabbage as it said in the menu... very poor."
"Many items were unavailable... I opted for a chicken and mushroom pie with mash and peas but it was awful."
"The Sunday roast Calvary was disgusting. Every bit of food was bad."
Service
Pros:
"Julie was super friendly and helpful and she went the extra mile down to washing her hands just to avoid any possible cross contamination when handling my plate."
"Staff were helpful, and attentive."
"Staffed offered a free drink & eventually refunded the cost of the meals."
"HATS OFF to Jennifer and her awesome team Megan, Khym and Kyle who went with the flow NEVER refused any requests large or small."
"One particular staff member Jilly, was very attentive making sure all guests had everything they needed."
"Staff very courteous and friendly, nothing is too much trouble."
"Staff were friendly approachable and made the experience that much more enjoyable."
Cons:
"So as far as I'm concerned the staff are incompetent."
"It's OK. Understaffed so a lot of long waits."
"Staff were not very engaging."
"Terrible experience. Booked in on Saturday for 6 people at 6.15, arrived and was told to go and find a table, then once we have chosen to order at the bar... we left hungry."
"The manager was very cheeky and stand offish."
"Food took far to long to arrive."
"The staff had no clue what they were doing, they forgot about us and our orders 3 times, and weren’t really bothered."
Value for Money
Pros:
"As usual with a Brewers Fayre the food options and menus are value for money."
"The value for money was great."
"For £9.99 it was all you could eat. Cerial, fresh fruit, toast, (they even had crumpets), pastries, yoghurt and a brilliant hot breakfast buffet."
"Cheap all you can eat breakfast here."
"A good menu, depending on time, two main meals for under a tenner."
"Excellent value for money."
"Prices for lunches were excellent value for money."
Cons:
"The food was OK but not worth the prices we were charged."
"but expensive for what you got could have made my main meal for about £3.00"
"It wasn't even relatively cheap, it was in fact a bit higher than I would have expected had the meals been typical of those family places."
"Over priced, unimaginative and tasteless food."
"Not bad but prices are a bit ott."
"The menu has got a lot more expensive and the quality not that great."
"This was a total waste of almost £60 for two adults and 3 kids."
Cleanliness
Pros:
"the place is clean"
"Clean plates all round portion size just right."
"Everything clean. Will definitely go back."
Cons:
"Run down and tired, missing curtains, snagged and holey furniture and carpet."
"The place was dirty... staff rude."
"Then my toddler picked up chips, peas, rice from the floor obviously from the night before as this was 9.15am!!"
"Breakfast next morning 9.30am, carpet filthy covered with chocolate brownies, food and crayons from night before."
"The outside area is let down by the amount of rubbish in the general area."
"Tables sticky & not cleared very quickly. Won't be back, place is tired & not particularly clean."
"Went there for tea on the first night we stayed at the Premier Inn and one of the glasses hadn't been cleaned properly."
Atmosphere
Pros:
"Nice and quiet."
"Pleasant atmosphere, friendly staff."
"Yes, a very convivial place to eat, drink and have a nice time."
"Proper pub grub at a great price."
"There's plenty of onsite parking, good facilities, and fully accessible."
"What a great find! Proper pub grub at a great price."
"The breakfast was great with plenty of options, and what was on offer was delicious."
Cons:
"It was not a great experience."
"We will never dine in this place ever again."
"Well I have to honest the place looks like it needs a good tidy up."
"Where we were sat was drafty and 'out of the way'."
"One waiter husling around the dining area with a very loud phone frequently ringing in his pocket did nothing to improve the dining ambiance."
"The place was shocking. The food was just about OK and as for the service."
"It was massively understaffed, I felt really sorry for the staff that were there! They were under a lot of pressure, but never let it show to the customers. They were totally professional, and courteous."