Address: Ethiebeaton Park, Monifieth, Dundee DD5 4HB, United Kingdom
Phone: +441382530565
Rating: 3.7
based on 175 reviews.
Service
Pros:
"Friendly staff, and nice surroundings and background music."
"Staff were fantastic, very polite, great service."
"The staff were friendly and very helpful."
"Aimee,& Victoria went above and beyond to serve us a full breakfast."
"Staff are lovely."
"Very friendly and welcoming staff, we felt very safe with all the precautions in place."
"The staff were absolutely fantastic, Ross in particular."
Cons:
"Very disappointed with our first (& last) visit. Staff not very interested."
"Poor service and food not good."
"Absolutely shocking, food was half cold, half the menu missing."
"Food ok service shocking."
"Waiting with 3 kids 45 mins on the main meals coming."
"Service is absolutely useless. Mixed up food and drink orders constantly."
"Feel that the staff here do not really care if you are enjoying your meal or not."
Food Quality
Pros:
"I had chosen ribs and they were so tender that the meat came away with ease."
"Food of good quality and variety."
"The food is great prices are reasonable."
"The kids meals were excellent value - the youngest (6) had a pizza and some veg and by all accounts it looked really healthy and homemade."
"Food was very nice."
"Tandoori mix was outstanding steak cooked to perfection."
"The fish pie I had was lovely."
Cons:
"The food is of an ok standard and somewhat below par in my opinion on some dishes we were served."
"Vegetables were totally dried out not even the gravy which was also disgusting couldn't revive which was in all honesty completely unedible."
"Carvery was shockingly bad! Dried out meat & inedible sides."
"The fried haddock still had its skin on which was super off-putting."
"Food is just average, and the unfortunately the service is quite poor."
"Absolutely dire service and cold food."
"Food was terrible! We were a table of four & not one person enjoyed their meal."
Ambiance & Cleanliness
Pros:
"A great place to enjoy the Premier Inn breakfast. Staff welcoming, accommodating and most of all friendly."
"The area was very clean & food great value."
"Great place for a family breakfast."
"The place is warm and cosy, has a wee play area for kids and is really clean and tidy."
"A good family atmosphere and a nice place to go for family meal or party."
"Nice clean restaurant, not too busy or noisy, which was a bonus."
"It's lovely inside and my son loves the soft play."
Cons:
"The tables were sticky. The high chair was sticky."
"The tables are a tad shabby with all the numbers missing and the bathroom (male) are very run down."
"We booked a table for a birthday celebration but they had reserved a table for us right next to the kids play area."
"When we first arrived the amount of rubbish that was outside at the front door was awful."
"Table was cramped. Seat panel was coming off the chair. Toilets desperately need an upgrade."
"The only criticism was the restaurant was cold it would have been great if the fire was on..by the end of my meal I was very cold."
"When we went in and taken to our seats, the seats were damp and really dirty."
Value for Money
Pros:
"Meals are pretty good and at two mains for £8.99 you really can't go wrong."
"Overall the food and drink on this occasion was fantastic value for money."
"Very good value for money too."
"Excellent choice of good quality food. Something for everybody whether you want just a light bite or something more substantial. Prices are very reasonable too."
"The meal deal is well worth it."
"The foods always been pretty decent and good value for money."
"Great food and even better service."
Cons:
"It's a huge waste of money now."
"Even with the £4.50 charged childrens play area it's sunk further."
"Went for christmas dinner £40,00 each and it was worst christmas dinner i've ever had."
"They now charge for the children's soft play which is ridiculous."
"It's a shame as if it were cheaper we would - its close by and okay for a week night meal, but I feel it is very pricey for what you get."
"I was horrified that the whole thing cost us nearly £80, especially as I didn't have a meal."