Boat Yard Reviews Summary

Food Quality

Pros:

• "The food is delicious; the batter on my vegan fish was second to none."
• "I went for the steak and sausage pie which was excellent and a good portion."
• "Food was lovely, although I did wait a while."
• "Lovely food. Great service."
• "The Carvery offers great value for money and the food's excellent."
• "Food is simply amazing."
• "Awesome meal the fresh moist sea bass was served with mixed veg a hint of chilis with a beautiful pineapple chutney...an amazing combination of flavours."

Cons:

• "The burger was tasteless and dry."
• "Waiter took them away brought us back pies filled with meat.. Only ate a little as simply did not enjoy."
• "They got the order wrong and the quality and portions were poor."
• "Poor quality of fish served within 5 minutes from order no offer to change the plate."
• "Pie had watery sauce and had made pastry soggy."
• "Food dissapointingly poor. Cold natchos, frozen not fresh battered cod, bland tempura chicken."
• "Chicken could easily have come from the frozen aisle of the supermarket, and was dry as a bone."

Service

Pros:

• "Recent visit for dinner, decor beautiful, staff attentive, big menu."
• "Very friendly and helpful staff."
• "Staff very friendly without pestering you."
• "Staff and service excellent."
• "Service good too by friendly staff."
• "Staff are so very friendly and willing to help with anything."
• "The service here was impeccable! An efficient staff, makes for a great experience."

Cons:

• "The only way that I could get any attention from the staff was to 'phone' them whilst seated."
• "Like other reviews, it seems there's no one person looking after the table and nobody therefore takes ownership."
• "Service is a bit patchy depending on where you sit and who your server is."
• "Service is friendly and attentive, but carvery is cheap nasty frozen food and a poor selection of vegetables."
• "Service was only ok - it was difficult to catch someone's eye at times."
• "The service was slow, the food was very overpriced, and my son's burger from the kids menu was completely forgotten about."
• "Service let's it down... more than fifteen minutes before someone took our drinks/food order."

Atmosphere & Decor

Pros:

• "Impressive venue and great atmosphere."
• "Incredible dining in this beautiful place."
• "What a lovely place. The entrance is lovely with beautiful flowers outside."
• "The restaurant is really well decorated."
• "Clean, bright and modern."
• "Absolutely beautiful restaurant."
• "The atmosphere is lovely and the new decor is gorgeous."

Cons:

• "My friend and I, with our dogs in tow, were directed to sit out on the back deck. The area is quite large with 20+ tables. My complaint is that there is nothing to protect customers from the elements."
• "The decking area is large but there is no shade or cover whatsoever."
• "No atmosphere in premises."
• "Cluttered new decor, definitely overdone."
• "Feels very much like a hotel restaurant which I guess it is as it's part of chain that own hotels."
• "Decor is the best thing about this restaurant and the sister restaurant, Duck Bay."
• "Lovely place but could do with some nicer staff."