Broth3rs Restaurant Reviews Summary

Service

Pros:

• "We were made very welcome by friendly staff."
• "Service was quick and speedy and the staff were friendly."
• "The waitress was great."
• "The service was friendly and attentive without being instrusive."
• "Everyone was very attentive, friendly and their customer service is obviously important to this family run restaurant."
• "Staff are attentive and polite."
• "Really friendly and helpful service from our waitress."

Cons:

• "The waitress told us that they hadn't accepted any bookings because of this and couldn't understand how I had received a confirmation."
• "Got hate crimed."
• "Staff are useless and will laugh unashamedly at you if you mispronounce something."
• "When the server brought out our check she messed it up two times."
• "Been here loads over the years but won't be back, slow service."
• "Poor customer service 23/11/22. Only 1 other table when we arrived. The server took 20 mins to serve us."
• "After the plates were cleared, none of the 5 staff left the bar area or made any eye contact for us to ask for the bill."

Food Quality

Pros:

• "Food was excellent."
• "The food was just superb."
• "Food was amazing. Well prepared, and promptly served."
• "The seafood pasta and lasagne were excellent."
• "Her tiramisu is to die for!!!"
• "The food itself and the presentation were both first class."
• "The food was amazing from start to finish."

Cons:

• "Frozen pre-packed supermarket bought food."
• "Ordered Beef Bourg, the meat was very poor quality, tough and tasteless, and not even look warm."
• "Pizza was raw in the middle also cold when brought to the table."
• "Didn't like the ribs at all, very dry and seemed undercooked."
• "More than half the mussels weren't open when served."
• "Single handedly the worst pizza I have ever been served in my entire life."
• "Slow service, poor quality food (raw pizza base, cold penne pasta)."

Atmosphere

Pros:

• "The restaurant is very clean and has a comfortable layout and cosy atmosphere."
• "Was very welcoming and atmosphere was great and the decor was very nice and cozy feeling."
• "The atmosphere was chilled and very relaxing."
• "Great atmosphere and good variety of drinks inc cocktails."
• "Really nice building and ambience of the place was really pleasant too."
• "The atmosphere very cosy with very clean facilities 😊"
• "The atmosphere is so joyful and we enjoyed being there."

Cons:

• "The place was dead, and the décor is lacking any real identity, class, culture, or really anything."
• "There was no atmosphere as we were the only two people in there."
• "The atmosphere was not great, and the music was terrible."
• "Strange layout and bizarre battered furniture."
• "Definitely needs a bit of a sparkle, felt a bit like a waiting room."
• "Wallpaper that doesn't match."
• "Lastly, location wise it's very easy to miss."

Value

Pros:

• "For £11 a head on the lunch menu, value is good."
• "Such amazing value for money though and that explains why it's always so busy!"
• "The food was excellent and great value for money."
• "Food and wine were very good and reasonably priced."
• "Who knew you could have a great three course lunch in the heart of Perth for a fiver!"
• "2 courses for just under £15."
• "Very reasonably priced for the amount of food you get."

Cons:

• "Rubbish.....If you look at online menu and then order on just eat the ingredients in your dish change or don't exist but they charge the customer the same amount."
• "Drinks are a bit expensive at £2.75 for a 1/2 pint of draught soft drinks."
• "Cost me £27 for two pastas… i’m really sorry but it wasn’t worth the money🙁"
• "Don't think I would pay full price if I'm honest but definitely worth it if on a deal."
• "I can't understand how a restaurant that reheats chicken can get 4 stars."
• "The other dishes are overpriced, but they were good."
• "Ordered 2 pizzas from the child's menu and got pizzas the same size as the adult ones so something went wrong somewhere."