Vox Hairdressing Reviews Summary

Stylist Expertise

Pros:

• "Vincenzo is brilliant! As a male with medium/long hair, I wanted to find a someone that listened, and didn’t just want to chop everything off and shave the sides."
• "Heather was so friendly and listened to exactly what I asked for and gave me lots of advice and recommendations for my hair type."
• "Leon matched the colour perfectly with my skin tone and natural colouring."
• "Matt listened to what I wanted & advised on what would work."
• "Marcos coloured and cut my hair to exactly how i wanted."
• "Matt was amazing and talked me through what would work best with my hair and the colour I wanted."
• "Rachel was very kind and engaged when I was (very poorly) describing what I wanted; overall did exactly what I had in mind."

Cons:

• "Going to another salon to try and fix this, however on my short hair every inch counts and I'll have to go super short to even things out! Very, very upset."
• "I’ve come away not liking my cut at all."
• "The stylist got hair dye on my brand new white trainers."
• "Travelled 2hrs to the salon. Turns out they couldn't do it, they wouldn't colour my hair the red colour I wanted."
• "I asked for a balayage and to get away from the mousey brown/blonde colour at my roots. The top of my hair is a lovely auburn copper colour but has no shine, the rest is a god awful mousey brown, not the blonde balayage I asked for."
• "I was left waiting for almost 40 minutes before my stylist was finished with her previous client."
• "The layers I’ve got now look like I’ve got bad extensions under my hair."

Salon Atmosphere

Pros:

• "The salon is lovely, it’s a weird old building."
• "Salon is cool and relaxed not too bright and intimidating and there is a laid back vibe."
• "The salon itself also has a nice, relaxed vibe to it."
• "Super laid back and friendly atmosphere and vibe, didn’t feel uncomfortable at all."
• "Such a lovely vibe in the salon and felt so comfortable as soon as I walked in."
• "The salon has a super chilled and relaxing atmosphere."
• "Nice salon with a relaxed atmosphere."

Cons:

• "I feel like sometimes it is very lax in this hairdressers, and they can often be preoccupied with themselves rather than giving consistent good service."
• "And somehow I felt that Aiden is raciest and didn’t really happy to give me a hair cut."
• "The atmosphere was also bad, the guy spoke to me once, I tried to make conversation but it didn't happen."
• "I was made it feel like my hair was a problem, and I was to blame for the appointment taking longer than she anticipated."
• "The girl who washed my hair was very nice, but stressed and ordered around by the guy who cut my hair."
• "Also, the new girl who washes hair etc was really rough while washing and dragged the brush through my fine hair without care."
• "I picked this salon as the reviews seemed great. I think I got everyone on there worst day."

Customer Service

Pros:

• "First visit here, I am only sorry I did not find it earlier."
• "All are lovely and welcoming there!!!"
• "I could not recommend this place more."
• "The whole team were incredibly friendly and have such a beautiful welcoming space."
• "Everyone at the salon is lovely too, I have never felt uncomfortable or unwelcome."
• "The whole team were so friendly and made me feel right at home."
• "A very warm and friendly place, and made me feel very welcome and relaxed."

Cons:

• "I’ve said to my daughter how good these guys were and I think she will now use them."
• "I have never left a negative review before but as someone new to the city who was looking for a salon I could trust, I really don’t want someone else to have a similar experience."
• "All in all a very bad experience and one I wont be repeating!"
• "Was so stressed on the train in I called in to cancel as soon as I was off the train and had a signal."
• "Absolutely No ! not go there, save your money!! i have been there for a cut, the results it is very poor, I have shown a picture of what I want, but the results was completely different."
• "But when I came there for the first appointment on a Saturday morning I cannot say I felt too welcome."
• "I left quite disheartened with my new look for it did not look any different to how I had it originally."

Value for Money

Pros:

• "Slightly more expensive than a few nearby hairdressers, but you'll get a higher quality cut."
• "I think pricing is reasonable - you get what you pay for."
• "Their rates are fairly on point, especially for Manchester and they're definitely worth every penny."
• "Although it’s expensive, its definitely worth coming here for your haircut because the result is so flawless."
• "Another great advantage that I would like to highlight is that they use Sulphate, Ammonia and PPD-free products."
• "Top hairdressers who use great products too."
• "Love Vox. Always come away with amazing hair - thanks to Jay."

Cons:

• "It looks okay, but I have paid £128.50 for a touch up in colour."
• "I asked for Olaplex, which I was quoted £25, but on the day was charged £30 (I didn’t realise til i left)."
• "I went in for a root retouch and cut and ended up having a very uncomfortable experience."
• "Unfortunately however, I cannot agree with the 5-star voting."
• "Phoned up and booked appointment paid £25 deposit sent images of hair I wanted and asked them to look at it and let me know if they could do it."
• "Lucy is a horribly unprofessional and irresponsible stylist."
• "I was left waiting for almost 40 minutes before my stylist was finished with her previous client."