Prezzo Italian Restaurant Stevenage Leisure Park Reviews Summary

Service

Pros:

• "Even though it was New Year's Eve and they were really busy the service was great."
• "Sophie you are what a waitress/waiter should be! You were friendly, helpful, and understanding."
• "We had great service as it was very busy on a Friday night."
• "Really good service (especially Sarah)."
• "Mike (runs it smoothly) and is a blessing, gets you seated when he can without booking on weekends."
• "She provided excellent service, positive energy and a smile on her face at all times."
• "From start to end the service was great - friendly staff taking orders and serving up the food."

Cons:

• "Disappointed and will not come back, Understaffed food is literally from Tesco shelves and microwaved stuff."
• "Service was not good. NOT ENOUGH STAFF."
• "When questioning it the waitress had the nerve to ask for the tip in cash!"
• "Wouldn't accept cash as payment which is absolutely out of order."
• "service was very clumsy and the waiter was not at all pleasant towards us."
• "Service very slow orders wrong...awful experience."
• "Waitress ignored us for over forty minutes and didn't offer us any dessert."

Food Quality

Pros:

• "Food was nice but the 'background' music was far too loud."
• "Limited selection of beers but Peroni is always good with pizza."
• "The food itself was good, although I felt the portion was a little on the small side, but it tasted good."
• "The food was very outstanding and perfect very appreciated."
• "Prezzo Stevenage itself is clean and has quality dishes."
• "The food was excellent."
• "The main course of spaghetti and prawns was good and tasty."

Cons:

• "Average food, chaotic service."
• "The side salad was bland and wilted."
• "Food is ok, but a bit overpriced for what it is."
• "Food was average."
• "Had the crab and lobster ravioli which was at best bland and unappetising."
• "Pasta was very bland, lacked flavour..sauce was quite watery and ragu pasta was quite hard."
• "Food very poor."

Ambience

Pros:

• "Very beautiful and comfortable environment with friendly staff and superb service."
• "The atmosphere inside was inviting."
• "Cozy, comfortable ambience without music blaring in your ear."
• "Nicely decorated inside and nice seating outside tucked round the corner."
• "It also had a nice atmosphere."
• "Sunday afternoon, children's menu and games with crayons was very successful."
• "All on one floor which is a bonus."

Cons:

• "Always seems noisy as the sound echoes around in the large space."
• "Turning the music off halfway through a meal is a big hint to get out."
• "The place feels cold and a lot of staff seemed to be doing very little."
• "Looks shut from the outside, and tired on the inside."
• "Not at all cosy if you wanted somewhere intimate."
• "Very open plan and low ceiling, which makes the voices seem even louder."
• "The place had an annoying little fly issue, they were all on the ceiling and around the tables bar end."

Value

Pros:

• "Always gets our needs met and the food always comes out tasting amazing."
• "Will definitely recommend it to others and I will definitely go back."
• "They provided a free bottle of Prosecco for my wife for her birthday."
• "Food was lovely and very quick service considering the size of our table."
• "Prices are fairly reasonable and with so many ways of getting a discount meals can become very reasonable."
• "Makes it better with 50% off."
• "Delicious food, huge portions, everything was amazing."

Cons:

• "two plates of pasta and lime with soda is not worth £43!"
• "Was surprised to see a small can of San Pellegrino cost £3.75."
• "I paid £7 for the smallest piece of garlic bread!"
• "The prawn pasta costing £13 had 3 tiny prawns in it."
• "The food was good, but definitely on the pricey side, average main £16 to £18."
• "Food expensive for what it is."
• "My grande pizza was nearly 18 quid and paper thin."