Wetherby Whaler Reviews Summary

Category: Fish and chips takeaway Wakefield

Address: Calder Island, Calder Island Way, Wakefield WF2 7AW, United Kingdom

Phone: +441924298800

Rating: 4.5
based on 243 reviews.

Food Quality

Pros:

  • "The fish, chips and mushy peas are delicious."
  • "Food was delicious and worth the money."
  • "Great fish and chips and best batter ever!"
  • "Absolutely fantastic. The food were the best I have had in a long time."
  • "What lovely fish and chips. The fish was beautiful the batter was really crispy and the chips were cooked really well."
  • "The fish and chips were incredible - by far the best we've ever had. Perfectly cooked fish in the most amazing crispy batter, which was light and really tasty."
  • "Best fish and chips ever gorgeous crispy batter beautiful white fish chips hot and very tasty."

Cons:

  • "The fish cake had very little fish in it and mostly potato and very hard tasteless batter which gave me jaw ache."
  • "Ordered click & collect today disappointed with the fish it was overcooked very dry."
  • "The fish was very greasy had an extremely strong taste."
  • "Can't understand why takeaway fish and chips vary in quality. Sometimes good next time not up to standard and cold."
  • "Fish was swimming in grease, chips were dry."
  • "Today I was very disappointed and let down. Ordered a large fish and chips. I was fishing for the little fish which was covered with a huge very oily batter."
  • "Fish all batter and the actual fish was grey."

Service

Pros:

  • "Staff here are really helpful and understanding too."
  • "The service was very good."
  • "Staff very efficient and work incredibly hard."
  • "The service was excellent."
  • "Service was very friendly, professional & it didn't take ages for our food to arrive."
  • "Friendly staff and very prompt service."
  • "The service was so friendly, welcoming and efficient."

Cons:

  • "All gloomy faces and not a smile in sight."
  • "Used to be nice but the staff seem to hate each other."
  • "The waiter didn't seem to have any knowledge of this and when told he still didn't seem too bothered."
  • "Food was great. Service was poor. Quite inattentive- they weren't overly busy either."
  • "However, we had to wait around 20 minutes for someone to take our order whilst staff prioritised cleaning tables!"
  • "The service at the Wakefield shop is terrible and we certainly will not go back."
  • "Extremely rude and blunt waitress."

Value for Money

Pros:

  • "Regular portions are plentiful but not excessive, and large ones are huge!"
  • "Well worth a visit a little on the expensive side especially 30p now a slice of bread but totally understand why!!!"
  • "Portions were great and the price was very reasonable."
  • "An excellent menu for OAP's at a great price £10."
  • "For how much it cost which was around £5.50 there was a lot of value for money."
  • "The seniors menu was excellent value for money."
  • "Meals are huge and good value."

Cons:

  • "Quite expensive for fish and chips too."
  • "£2.40 for a very small portion of chips from the Takeaway."
  • "Its not cheap to eat fish and chips anymore and I understand they have increased in price at most places but looking around the restaurant today that is normally full on a Saturday some people may have agreed with us that this was too much of an increase."
  • "Prices up again ok happens but bread and butter no longer free have to pay by the slice coffee has no taste."
  • "Not happy with price increase and charging 30pence for one slice of bread."
  • "£17 for a large fish and chips and had better at the local chippy."
  • "Not value for the money. 14inc plate dribble of mushy peas 12 frozen CHIPS cost £35 +drinks."

Atmosphere & Cleanliness

Pros:

  • "What a fantastic fish and chip shop this is. The food is great, but for me it’s the service and atmosphere!"
  • "It boasts the cleanest washrooms you will ever see."
  • "Nice clean atmosphere inside."
  • "The restaurant is light bright and airy."
  • "Nice atmosphere, good food, children's and senior citizens menu available."
  • "Service is excellent, atmosphere is friendly."
  • "Efficient service, not long to wait, always clean."

Cons:

  • "It's not the most atmospheric place in the planet."
  • "Didn't feel very welcome at that point, and the whole time we were there, no one arrived at any of the other free tables."
  • "The only small complaint was walking past a lot of dirty dishes on the side going into the large back room."
  • "Filthy place - dirty cups and grease on the cutlery."
  • "The place was too warm and ruined the experience."
  • "Decor is a bit at odds with itself, having whales on the carpets but prints of cows on the wall but the seating is comfortable and the portions decent."
  • "Slow service, the place was too warm and ruined the experience."

Accessibility & Convenience

Pros:

  • "Lots of parking. Very clean and tidy."
  • "Easy to find off Denby dale road opposite the tip."
  • "Parking is always easy and close to the door for those with accessibility needs."
  • "Good access for disabled people and wheelchair access, plenty of accessible parking."
  • "The click and collect service is excellent."
  • "Parking is pretty good as long as you don't pick peak times as they do get busy."
  • "Decent food, clean premises, well organised provided napkins and forks for takeout meals."

Cons:

  • "Unfortunately, a bit too far to walk from the city centre but worth driving to when the urge for fish and chips takes you."
  • "Just puzzled as to why when your driving round and in circles to get a parking space when there's a local walking group abandoning their cars in car park and we couldn't get in."
  • "At present it closes at 8:00pm."
  • "New ticketing system in the takeaway is ridiculous."
  • "The whole point is to order and pay before you get there to save time I am fed up of having to ask other customers if they are click and collect."
  • "The meal was lovely and staff so helpful, but could I give a little advice to the sanitizing of the tables which not only have a surface but edges that are touched more often than the surface yet were not wiped."
  • "The cook did my pathetic looking tail end of my so called regular fish."

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