Fox Pond - Pub & Grill Reviews Summary

Atmosphere and Decor

Pros:

• "The whole place is really well decorated and clean. Relaxed feel too."
• "The decor makes an evening out with friends at a pub feel even more special."
• "The restaurant is open plan with a bar area that shows live sport and includes the large dining area."
• "Great atmosphere and decor set this restaurant above the normal chain pub grub you get elsewhere."

Cons:

• "Tired, worn decor and never seems busy."
• "Cladding on the TV at the end of the table was falling apart, exposing splintered wood."
• "The beer garden is a bit hit and miss - not particularly enticing as it's at the back of the property with no views."
• "The place needs the staff trained on how to deliver good service."

Service Quality

Pros:

• "The staff were very welcoming and attentive, the menu was extensive and was spoilt for choice."
• "The breakfast service was amazing. The service was fast asleep mand my family came for the brunch part the steak and eggs were amazing."
• "Many thanks for your hospitality and kind attention afforded to my wife over her gluten intolerance dietary requirements."
• "Josh the waiter was one of the best waiters I have ever encountered in the UK."

Cons:

• "Service was a little slow but more than made up for in food and friendliness."
• "The service was great - we were served by a number of waitors during our stay at the neighbouring hotel and all were friendly."
• "Had tea and breakfast as we were staying at the premier Inn. Ordered drinks through the app, very easy and quick delivery. Food was ordered using the table service."
• "Breakfast, there was only 1 person seating, taking orders and delivering food so it took around 35-40 mins to get our order."

Food Quality

Pros:

• "The meals we had, along with various starters, were very good though a little on the ‘small portion’ side."
• "The food and drinks and the atmosphere are incredible and I couldn’t ask for more!"
• "Visited as group of 4 for latish lunch. Food was great, service and attentiveness was faultless from Carla, helpful throughout."
• "Excellent. Apparently there was a kitchen issue which limited the menu but they called well in advance to let us know (very professional)."

Cons:

• "Prices have gone up and portions have decreased on the food side!"
• "The food was very disappointing and the service was very slow."
• "First meal back here for 3 years after a previous poor meal on a busy Sunday. Gave the breakfast a go and shouldn't have bothered."
• "Absolutely dreadful service and food tonight. The chicken was raw and pink all throughout."