The Cradock Arms Reviews Summary

Service

Pros:

• "Went with a group of friends, absolutely amazing, first class service and food."
• "Service excellent Was there for a wedding? Fantastic food great staff great, atmosphere."
• "The staff were so friendly and really looked after us!"
• "Service brilliant. Staff excellent."
• "Staff really friendly and very helpful."
• "Staff were very friendly and very efficient."
• "The service from the gentleman running 'front of house' was first class in every way."

Cons:

• "There was hardly anyone waiting to be served at the bar on this quiet midweek afternoon, however we still managed to be totally ignored by the 2 members of staff behind the bar."
• "Was left waiting at the bar whilst trying to order a drink for over 10 mins."
• "But we had to wait nearly half an hour to be served."
• "Was absolutely disgusted with the service was told to find my own table as restaurant was fully booked."
• "Pushy, rude and completely ignorant."
• "Rang up to ask what time tell are open till for food .. told 5.00pm … so desired to go down at 4.00pm only to be told have you booked a table."
• "Waiting staff didn't seem very attentive - did we sit in the wrong place?"

Food Quality

Pros:

• "Food is extremely good as well, worth visiting just for this."
• "First time coming here last Sunday and was very impressed with the whole experience! Quick service, food was incredible."
• "The food tried (seafood bake and veggie burger) were fresh and the right portion."
• "Food was a reasonable price, hot and enjoyable."
• "The food was gorgeous and plenty as well really good value for money."
• "Gorgeous food which 100% warrants the cost."
• "The food was great."

Cons:

• "Menu abit empty only offering sunday roast option which wasnt anything special."
• "The vegan choices all seemed to contain sweet potato - so no real variety there."
• "On one visit the garlic bread was so dry and over cooked it was more like cardboard."
• "Not much on menu unless you like expensive steak."
• "The only comment would be that it could have been a little hotter."
• "Nice place to eat out and socialise with family and friends i want there last night for my sister's birthday had the pie and mash with vegetables i found the vegetables not nice because they where to uncooked for my liking."
• "Never tried Gnocchi before, it was hard and chewy?"

Ambiance & Facilities

Pros:

• "Loved the vibe of the place. Clean, cosy."
• "Superb proper English pub with numerous rooms and a large garden."
• "Great beer garden and some cracking events on throughout the year too - summer bbqs, party on NYE etc."
• "Really nice place to have a drink or food outside🥰, now that the weather is better."
• "A very large pub, lots of space, parking and a beer garden. And even those that it's large it's also cosy."
• "The pub itself is vast, very well furnished to a good standard, clean, modern and has a fabulous beer garden."
• "The building is gorgeous and the interior is warm and cosy which is surprising as the pub itself is huge!"

Cons:

• "It was very confusing how to order food."
• "No signal, wifi is awful.. waited 5 minutes to get let in."
• "Banquettes give little room for the older or larger customer."
• "Not a place to go as a single eater, restaurant area had no tables."
• "When this was pointed out, we were moved to a table near the entrance which was obviously draughty. Not ideal for an over 80 year old."
• "Then when our sandwiches arrived they'd obviously been stood for a while under a heat lamp because the bread had crusted on the outside."
• "Decent place slightly let down by the cold and very tired looking toilets!"