Address: Main St, Kirby Muxloe, Leicester LE9 2AP, United Kingdom
Phone: +441162395337
Rating: 4.2
based on 240 reviews.
Service
Pros:
"The staff are friendly, welcoming and accommodating."
"The staff were very friendly and attentive, we were checked on several times and drinks were brought in a timely fashion."
"Special mention to the general manager (I think) who showed me to my room which was a nice touch."
"Staff make it, very friendly and very helpful."
"The staff were excellent, to be greeted with a smile at the end of a long day and efficiently booked in was exactly what is needed."
"We received excellent service; the waitress’s and waiter were very polite, friendly and welcoming, nothing was too much trouble for them to help make our visit special."
"Great service, polite welcoming staff, great service, attentive manager who seemed to be doing his best to ensure everyone was happy."
Cons:
"Service attentiveness was very very poor."
"The serving staff were below average."
"I was very disappointed with the service."
"Service was incredibly slow and waiters/ waitresses were very obviously being tentative to favouritised tables, and did not appear friendly or welcoming at all."
"Service shocking as usual."
"Service at the restaurant poor. After ten minutes I had to get up to request that our order be taken."
"Poor service for a Saturday night! Lacking staff."
Food Quality
Pros:
"Food can be hit & miss, most of what I've had has been good."
"The wine was lovely and the main dish (salmon and vegetables) was very tasty."
"All the food was beautifully cooked and presented and all the staff were very happy to help."
"The food was very nice, cooked perfectly."
"The food was absolutely lovely and one of the best Sunday roasts I have had."
"Food was delicious and good portion sizes."
"The food in the restaurant is excellent."
Cons:
"2hrs 45mins for a 2course meal one had to be sent back because the potatoes were still frozen."
"Belly pork fatty plate very greasy."
"Yorkshire pudding was tasteless."
"The 'rosemary and garlic' roast potatoes tasted plain, no seasoning."
"The roasts were bland, the Yorkshire puddings were flat and cauliflower cheese was boiled cauliflower with grated cheese on top."
"The food was the biggest disappointment for me."
"Food very greasy and to top off the visit Rentokil in highly visible uniform in the restaurant."
Ambience and Location
Pros:
"Nice beer garden with views of the castle ruins."
"Lived in Kirby most of my life & this place is set in stunning grounds, the castle ruins are right behind the vast garden & is wonderful on a summers day."
"Lovely old building comprising pub and restaurant with a huge beer garden which is great during the warmer months."
"Great location. Really nice and peaceful place to sit outside for a drink and food."
"Lovely location on village and close to motorway, and not far from the city centre."
"We sat in a beautiful beer garden on the hottest day in April."
"The venue is lovely in this small village."
Cons:
"The Castle is closed."
"The place generally is a tad shabby."
"The bedroom really let the place down. It was very small, very dark & very hot."
"Looked a bit out of date and could literally hear people walking around and moving above us all night could even listen to their conversation and had a small dog next door barking."
"The rooms need updating."
"Somethings felt out of place, like mismatch furniture."
"Whole pub / restaurant ‘foggy’ with kitchen cooking smell, as such clothes smell on return home."
Accommodation
Pros:
"It’s freshly refurbished, very clean, cosy, pretty and comfortable."
"Enjoyed our stay. Staff were friendly, food was great and rooms were comfortable."
"The room was comfortable. We had the family room which lovely and spacious."
"The rooms and en suite are very nicely done."
"Stayed here for the weekend, friendly staff, very helpful, lovely beer garden, rooms clean and have everything you could possibly need."
"Our room was lovely and clean."
"Rooms look amazing, clean and fresh."
Cons:
"I wouldn't stay here like this again."
"Our room was small & basic. The decor was dated & tired looking."
"The bedroom was not clean and the room was creepy."
"Tiny room and very hot."
"The room we stayed in though clean and comfortable is in need of refurbishment."
"The bedroom really let the place down. It was very small, very dark & very hot."
"The room could have done with some sound insulation."
Value
Pros:
"All in all extremely good value."
"Not cheap eating, but as usual - you get what you pay for."
"The prices were very reasonably so we shall stay here again when next working in the location."
"Price for was 1/3 cheaper than the royal oak."
"In summary excellent place, not cheap but it's worth every penny."
"Food was delicious and good value."
"You won't be disappointed. Good value."
Cons:
"Definitely not worth £17."
"1 pint, 1 coke and 2 cordials over £10 so not cheap either."
"Had fish and chips? Over priced for what was on the plate looked like it had been taken out of a birds eye box."
"Service is slow always waiting food average but prices are high portions are small."
"Food to expensive staff didn’t have a a clue."
"My only little niggle would be the fact we spent just under £80s for a room that wasn't very big at all and that's it."