Gynsills Farm - Dining & Carvery Reviews Summary

Food Quality

Pros:

• "Food tasty."
• "Food freshly cooked and of a high standard. Portion sizes very large, and food delicious."
• "Excellent food. One of the best carveries we have had."
• "The carvery as usual was hot and tasty but the beef was exceptional today."
• "Wow that was a tasty carvery! Such a bargain, I had beef and gammon."
• "The food is amazing. Great choices, lovely to eat and fantastic value for money."
• "The food was cooked to perfection,( best mention Richard too in the kitchen) it was all really lovely, couldn't manage a pud but the cakes looked amazing."

Cons:

• "Food wasn't great Fish and chips where very small fish was tasteless and over priced."
• "Overall there was no taste just the gravy was nice."
• "The food on the carvery wasn't at its prime best but because of the time we arrived it was expected to be."
• "When my mac and cheese came it tasted sour and my corn on the cob was absolutely smothered with butter when I didn't ask for butter."
• "The meat was very dry and over cooked. The vegetables looked like they had been laying there all day."
• "Even the carvery ws not of the highest standard, with most of the options lacking real taste."
• "Food was greasy and of a poor standard."

Service

Pros:

• "Staff very friendly and helpful. Shannon was extremely patient and understanding."
• "Paige was working on the breakfast and was so helpful and attentive being so nice and genuine it is rare that you find this nowadays in a food establishment."
• "She really works that floor and does it with a smile on her face and a caring attitude towards EVERY guest!"
• "We were served by Rebecca and she was wonderful such a lovely lady."
• "Every member of staff was friendly and we were lucky enough to be looked after by Rebecca who was friendly and helpful."
• "Staff were lovely and the carvery was good too."
• "Staff friendly, helpful service couldn't have been better."

Cons:

• "The blonde lady manager, that quite clearly lacks just the basics of customer service."
• "We asked for help from the bar staff so we could complete our order but they just dismissed us and were actually quite rude."
• "The staff were vague, disinterested and answered all of our questions with one word answers."
• "Manager was very ignorant."
• "Staff are very friendly - shout out to Rebecca who was particularly friendly and helpful."
• "Staff have the attitude that they can’t be bothered."
• "We waited at the bar for 15 minutes and no one even acknowledged us."

Cleanliness

Pros:

• "The place was clean, plenty of indoor seating available, huge outdoor space with lots of tables too."
• "Clean and well maintained premises."
• "Nice big place that has a lovely big outside seating area with a field next to it and nice wooded area around."

Cons:

• "Dirty tables dirty crockery cracked le cruisier serving pots with congealed mushrooms, no fried eggs, scrambled eggs not very appetising at all."
• "The cutlery pot was covered with extremely thick mold."
• "Plenty of empty tables, yet not a single one of them clean."
• "Tables not the cleanest."
• "Decor is outdated, and the place could do with a good clean."
• "Alot of food on the floor in places."
• "The window ledge had an extreme amount of dust on it I was basically breathing through a hoover."

Ambiance

Pros:

• "It has beautiful sitting area. Outside is perfect on a nice sunny day."
• "Nice pub in a lovely setting, lots of greenery and a good beer garden."
• "Nice looking premises in a good location, close to ring road and motorway."

Cons:

• "Lovely gent smoking weed on the outside children's play area."
• "What's going on with this pub lately? I know we are all experiencing a cost of living crisis but the pub was absolutely freezing on our recent visit."
• "Whole atmosphere of the place put me off."
• "The seating was threadbare and table sticky."
• "Not one member of staff came to seat either family until one of us went to find someone."
• "Flies everywhere and the food was vile!"
• "The place could do with a refurbishment. It feels a little old and dated."