Address: 126 Colmore Row, Birmingham, B3 3AP, United Kingdom
Phone: +441212121165
Rating: 4.2
based on 237 reviews.
Location and Ambiance
Pros:
"It’s in a nice location (City Centre) and has put a spin on the Jamaican dishes they serve."
"Having tried the main other 2 Caribbean restaurants in Birmingham City Centre, Jamaya is No.1. It is nicely decorated, full of vibrant colour and nice lighting."
"Love the vibrant bright pictures on the wall, so tasteful, just a great atmosphere."
"The atmosphere was lovely and the food was tasty and hot in temperature and full of flavour."
Cons:
"The brunch area isn’t great for those who enjoy a quiet meal. It’s segregated from the rest of the restaurant and the table behind us was rowdy."
"Atmosphere was non-existent and the service wasn’t the best."
"A dark, cold, wet evening at the Birmingham Christmas markets, attempted to go for a meal at Jamaya Birmingham, was refused entry for wearing a hat."
Food Quality
Pros:
"The food was great, so tasty and gives you a rush of energy."
"We had the Fried wings, they were 10/10.. the spicy mocktail was divine..the cheesy chips, festivals cooked to perfection.. and the Plaintain 1000/10 chefs kiss."
"Jerk chicken - perfectly seasoned, well cooked, soft, tender and tasty."
"The mac and cheese was good but way too much seasoning was put on top."
Cons:
"The kitchen ran out of the vegetarian option for the roast meal."
"My partners veggie burger was disappointing as it was smothered in an overly sweet relish."
"The food took a considerable amount of time to get the attention of the staff for the bill."
"The cheesy jerk fries (side) were undercooked and the 'bottomless' cocktail was watered down."
Service
Pros:
"Charece was an amazing host, no request too small service with a smile very attentive."
"Staff are Fantastic, it was a busy night and they were attentive and friendly and able to give recommendations."
"Our server James was a young man who was very helpful with choosing drinks and also helping to decide with the menu and gave his recommendations."
Cons:
"Customer service was very average. It did improve when the manager arrived on the floor."
"The service was pretty slow and the waitresses didn’t really seem inviting."
"The waitresses despite them working hard, the number of people is more than what they can serve."
"The customer service here continues to be poor despite me telling the manager it needs to be improved."