Ever So Special Reviews Summary

Delivery & Timeliness

Pros:

• "I ordered same day service and flowers arrived on time and my wife was over delighted with the bouquet she received."
• "Rang up for a same day delivery, excellent customer service from start to finish."
• "They made sure I got my flowers the very next day."
• "Delivery was arranged and delivered on the same day."
• "Same day delivery was needed at the last minute for my sisters bday."
• "Same day delivery."
• "Delivery was smooth and hassle-free."

Cons:

• "I didn't get a good service, I wait a while before the ladies notice me in the shop...it was even quite hard to ask them what I needed coz their attention was away."
• "The lady was bzy on mobile, I need some flowers and other baskets for gifting I was waiting too long might be she give me some time then I will select gift ..... But she doesn’t bother .. Bcz her call was impt not customer 🙄."
• "I will never go next time. Sorry They should learn customer service."

Customer Service

Pros:

• "The customer service was fantastic."
• "Thank you Ever So Special for coming to my rescue once again."
• "Really happy with the products and customer service here!"
• "Exceptional service, amazing communication! Super friendly and professional!"
• "Staff were not only helpful but really comforting towards me."
• "Great staff great service that's why u called so special."
• "The customer service gets 5 stars extremely professional and helped along the way to make a special day even more special."

Cons:

• "It's a shame I even went to you in the first place."
• "I felt very upset and humiliated the way she was reacting and speaking with me."
• "Rude staff shouting at children who were only going to pick balloons for Mother’s Day. AVOID."

Product Quality

Pros:

• "The flowers were fresh and beautiful."
• "Gorgeous flowers delivered to my friend as a birthday surprise."
• "The flowers looked beautifully designed."
• "The gifts and flowers are beautiful and of great quality."
• "I ordered chocolate bouquets and balloons, the products were better than expected."
• "The flowers and balloon were bright and beautiful."
• "Beautiful flowers and very well presented."

Cons:

• "Waste of £42 won’t be using this company ever again."

Value & Pricing

Pros:

• "1 star knocked off due to high prices however will always keep purchasing from them."
• "The prices are very good and there is something available for every budget."
• "The flowers were beautiful and great value for the price."
• "Flowers were fresh smelt nice and were great value."

Cons:

• "Although the staff is always available and the atmosphere is nice, the pricing is a bit high..."
• "I did feel flower costs were high however saying that, they were really stunning and very professionally done and the sister did provide me with a slight discount."