Address: Covesea West Beach, Lossiemouth, IV31 6SP, United Kingdom
Phone: +441343614751
Rating: 4.2
based on 231 reviews.
Facilities
Pros:
"The facilities were very clean and the showers were great."
"Swimming pool was good for kids, entertainment hall/ restaurant handy for those wet and windy nights."
"The swimming pool itself is very good however the changing facilities are a disgrace."
"Shop was well stocked and had all the bits you'd need to keep going."
"The facilities were fantastic and she enjoyed her first ever Halloween party."
"All facilities were spot on!! Staff wonderful."
"Facilities are lovely and modern."
Cons:
"Facilities too small for amount of people."
"Shop, pool and leisure facilities all closed for upgrade."
"Advertising all the facility's it has (only reason I choose to stay here) and they were nearly all shut."
"Looked forward to Sunday roast which was cancelled because they said they'd no potatoes."
"The biggest drawback, If there’s no washing machine with the caravan when you book you need to use the amenities block."
"Bar staff need to be aware that tables need clearing and wiped down after people have left rather than standing chatting to each other."
"Toilet and shower facilities were poor and dirty."
Staff and Service
Pros:
"Staff very friendly and helpful at reception."
"Staff were extremely nice and only too happy to help."
"Lovely caravan park, staff were are very lovely and helpful."
"Staff very friendly and helpful."
"All the staff were very helpful and friendly and the reception staff made our rebooking for next year so easy."
"The staff on site are super helpful and will do their best to sort you out."
"Very friendly and informative staff."
Cons:
"Wouldn’t recommend was staying for two weeks first week club was dead and they were happy to take our money in the club when I got a couple of pints and overpriced food second week went into buy a drink was told cheekily I would need to buy a facility pass to get a overpriced already drink."
"The staff at the swimming pool were rude and almost frogmarched me out of the sauna citing Covid restrictions."
"A star is being generous here. The place is a dump and staff are rude and unfriendly."
"Some of the staff were terrible."
"Your general manager who appeared on Saturday night was absolutely vile towards customers."
"I emailed to discuss my concerns but not heard back!"
"Booking activities for the kids is disorganised as staff are so busy."
Accommodation
Pros:
"Caravans were very clean and had good facilities."
"The caravan we had stayed in was very good, basic of course but it served the job it was supposed to do as a place to rest our heads."
"First time staying in an adapted caravan and it has left us wondering why we haven't done it before, to be able to push her wheelchair straight into the van was amazing."
"The caravan is immaculate and in perfect location right next to beach."
"The park was immaculate, as was my caravan and it had everything we needed."
"The pod was clean and tidy and very comfortable."
"Stayed in a deluxe model which was lovely and clean and plenty of space for family of four."
Cons:
"Wouldn't go back to the site."
"The site itself had litter everywhere, at our pitch, beach, laundrette."
"The pitches for touring vehicles/caravans were nothing short of disgusting."
"The pitches were in a bad way, a lot of rabbit scratchings needing levelled off, the site seems to be concentrating more on the static caravans and forgetting about the tourers."
"The pitches were a disgrace not clear where they started and ended, hardly any grass and lots of rubble and stones."
"By far the worst camping experience I've ever had, There was only a 3 or 4 spaces we could pitch on, And they were rubbish, Full of large holes obviously from a fire."
"Very poor quality pitched on a field with holes in the grass and sand filling them."
Location
Pros:
"Beautiful beach indeed and easy access from campsite too."
"Location, right next to the beach, lots of facilities on site."
"Easy access to beautiful dog friendly beach."
"This is a great base to go adventuring."
"A perfect place for a family getaway. Long walks on a beautiful beach every day with the dog."
"Very big campsite, 5 mins to the beach and lighthouse."
"The location is simply stunning. Beautiful sunsets & great weather when we visited in June 2023."
Cons:
"The site itself is a bit out of the way with a 45 minute walk into Lossiemouth Town."
"If you love jets you will love this location as all u hear ever hour and a half are jets."
"Camp site is right on the beach. Only down side it's also right next to the RAF base with planes taking off regularly."
"The location of the park is perfect, Situated right on the edge of one of Moray’s truly beautiful beaches."
"About 1.5 mile walk away from Lossiemouth town center."
"No view of anything other than other campers."
"It was a dog friendly holiday park but we couldn’t attend any entertainment and had to rush meal so the dog wasn’t left alone in pod."
Value for Money
Pros:
"The food on site was nice and reasonably priced."
"Prices are reasonable."
"The prices are very competitive."
"Despite a few little faults I still highly recommend."
"Food reasonably priced, and the on site shop was also reasonably priced."
"Good hard standing facilities for campervans."
"Food was lovely and served quickly too."
Cons:
"Wouldn’t recommend was staying for two weeks first week club was dead and they were happy to take our money in the club when I got a couple of pints and overpriced food second week went into buy a drink was told cheekily I would need to buy a facility pass to get a overpriced already drink."
"The food took a very long time to come and wasn't great for the price."
"Bar and restaurant grossly overpriced for quality given."
"No discount given despite no facilities."
"Since being taken over by another holiday company, the price of the crazy golf has doubled and is really not worth it."
"Charging £6ish for a cereal, toast and a juice I found excessive."
"They found it necessary to increase prices for a week in the summer by 60-80%."