The Pierhouse Hotel Reviews Summary

Category: Hotel

Address: The Pier House, Port Appin, Appin PA38 4DE, United Kingdom

Phone: +441631730302

Rating: 4.7
based on 123 reviews.

Food Quality

Pros:

  • "The lobster thermidor was super tasty, as was the baked scallop and oysters."
  • "A gorgeous delicately stewed apple Tarte tatin with fresh Custard."
  • "However what we did order was absolutely superb and so tasty."
  • "The food however is stunning if you like seafood."
  • "Really beautifully presented food and very fresh and tasty."
  • "First class fish and chips."
  • "The food is delicious specially the seafood."

Cons:

  • "The food was ok. It is a seafood restaurant but relied heavily on cold seafood platters."
  • "The worst scones ever … microwaved and served with runny conserve and terrible cream!"
  • "Whoever thinks it's acceptable to put so much salt on a kids' portion needs their blood pressure checked."
  • "The food is mediocre at best."
  • "Too much potato, too much smoke, too much dill and too expensive."
  • "The seafood platter was very overpriced for what you got."
  • "Cant recommend if one is for looking for food that’s well prepared."

Service

Pros:

  • "Staff are always happy to help there is a great menu on offer!"
  • "The staff were friendly, efficient and welcoming."
  • "Service was exceptional, David(?) The restaurant manager, was well drilled on the menu and hosted exquisitely."
  • "His young server (with dark curly hair) waited on efficiently & quietly in the background."
  • "Service was fantastic."
  • "The staff are so friendly and efficient."
  • "The staff were attentive friendly and helpful."

Cons:

  • "But why did I not receive a short email? Why was there No answer - No thank you - No apologies?"
  • "Service was poor as they did forget to serve us on occasion."
  • "However, the restaurant staff was clearly overwhelmed with the full restaurant and it took a while for us to get seated."
  • "We were assured that it was wheelchair friendly facility, though it absolutely was not, we had to pull the wheelchair backwards up over the gravel, to the entrance."
  • "We waited a long time to be offered drinks then were taken to our table half an hour after we booked without explanation."
  • "After basically seating ourselves, we then had to ask to get menus."
  • "Service poor and the premises were tatty and not especially clean. We won't bother to go again."

Location & Atmosphere

Pros:

  • "Lovely place. Great views over to Lismore Island."
  • "The location was super peaceful and worth the drive."
  • "It's a wonderfully quite and picturesque spot!"
  • "Right at the end of a single track road in a beautiful location overlooking the island of Lismore."
  • "Fabulous location on the seashore."
  • "Beautiful quiet setting overlooking Lismore island."
  • "Set in stunning surroundings it is the picture of tranquillity."

Cons:

  • "The disability toilet was an absolute joke, 2 hand rails do not define accessibility."
  • "The bathroom ceiling was so low I hit my head 3 times."
  • "Bed was incredibly soft (reminiscent of my old futon from college) with very little air movement making sleeping and heat an issue too."
  • "The disabled loo is very challenging if you're in a wheelchair also."
  • "The path is not ideal into the fire exit."
  • "Our only challenge & small criticism was the 'average disabled' provision."
  • "The tv is postage stamp sized and the bath gel is impossible to extract."

Value

Pros:

  • "Prices at the Pierhouse are reasonable for the quality you receive."
  • "With a tip, 3 courses and a couple of glasses of wine & a dram & dessert wine cost £150 for 2. I'd say given the location and food ..it was good value."
  • "Serving reasonably priced food."
  • "Good value, friendly service - an all round top-quality experience."
  • "Pleasant staff and both a bar and restaurant menu, serving reasonably priced food."

Cons:

  • "It is just too expensive. £9.50 for a pint and a1/2 of beer."
  • "Food was good, but not good enough to justify the prices."
  • "The lamb shoulder was £28, it comes on its own with no sides, £5 for roast courgette and another £5 for chips, expensive for what it is."
  • "Expensive stay - poor value."
  • "Lunch with the intention of staying later in the year. Extortionately expensive and I have cooked a better game pie myself."

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