Heathley Park - Pub & Grill Reviews Summary

Food Quality

Pros:

• "The food was all lovely"
• "The Sunday lunch was superb we all had the lamb shanks plenty of veg etc on the plates."
• "The starters were delicious and my parents food was really nice."
• "Lovely meal, steak cooked perfect."
• "Had an excellent meal tonight, starter was delicious and steak for main was well cooked."
• "The food has been excellent"
• "The food was really enjoyable and tasty"

Cons:

• "Food was extremely disappointing."
• "1 meal came with chips instead of the salad ordered ... when this was pointed out the waitress said she would go and scrape the chips off!!"
• "The children’s pasta was just pasta tubes with the smallest bit of tomato pasta sauce on top"
• "Main roast dinner was very poor. Vegetables undercooked, they forgot to put on the roast potatoes."
• "The food wasn't too bad except the lasagne was burnt on the bottom."
• "Food was mediocre but took a long time to come out between courses, unreasonably long to be honest."
• "When it came it was very mediocre. The sauce with my chicken was inedible and the fries were underdone."

Service

Pros:

• "Ruth’s service was brilliant also and so welcoming"
• "Naz was brilliant, very friendly and professional!"
• "Both ladies, I believe Nas & Kim were their names, were fantastic"
• "great service very quick"
• "The staff were friendly and worked extremely hard to get our meals out on time."
• "Staff was friendly and polite."
• "Every staff member in this Pub/Restaurant has the highest quality of service."

Cons:

• "seems like they are understaffed"
• "The tone of the teenage brat was absolutely disgusting"
• "Staff are rude!"
• "it was understaffed"
• "Not enough staff, the main lady was very rude and not helpful."
• "Waitresses unhelpful and disinterested. manager equally couldn't be bothered."
• "Service was really bad worst it’s ever been."

Ambience and Cleanliness

Pros:

• "Heathley Park offer up a quiet with atmosphere surrounding."
• "Lovely and clean. Following covid rules."
• "Atmosphere was great."
• "Very nice environment, wasn't too busy for a Sunday"
• "The place itself was lovely, very festive, warm and welcoming."
• "Beautifully decorated. Warm welcome."
• "Nicely decorated interior and great atmosphere make this a nice place for a meal for couples, families or larger groups too."

Cons:

• "Sunday lunch 12.15 and the table was unpleasantly sticky."
• "The roofs have gaping holes"
• "Ambience spoilt by selfish parents."
• "The outside front seating area is so run down"
• "Not great. Sticky tables with id numbers missing."
• "Wall and radiator around table absolutely filthy, old food on radiator and food splashes on wall."
• "First of all, the place is tired and dirty, greasy table."

Value

Pros:

• "Lovely pub and the food was great and very reasonably priced."
• "Service still friendly and the beer is good and reasonably priced."
• "The food is great and the portions are reasonably priced"
• "Food was good quality at a reasonable price."
• "Prices are reasonable."
• "Kids eat free so was quite good value."
• "Great value for money."

Cons:

• "Our cokes and lemonade were all flat which they replaced for not much better."
• "Unfortunately this place is let down by the quality of the food."
• "£15 for a burger, tiny portion of fries and a coke seems a bit steep if you ask me."
• "Cost of the desserts are scandalous.....!!!!"
• "The food was very poor (for the quite high prices, think weather spoons quality food, but twice the cost)."
• "Very overpriced and no longer somewhere you can take the whole family."
• "the £12 burger was no bigger than a £1 cheese burger from mac donalds"