Salutation Hotel Reviews Summary

Staff and Service

Pros:

• "The staff are very friendly and helpful, the room was lovely and clean and well proportioned with a lovely comfy bed."
• "The staff here are really helpful and friendly."
• "Nice rooms, very friendly and helpful staff."
• "The staff are extremely pleasant and the food on offer was very nice."
• "Very charming warm pleasant atmosphere with a High standard of customer service."
• "Staff are great, welcoming you in."
• "Reception staff probably nicest met in a hotel."

Cons:

• "The instructions regarding services and our booking at the front desk by the receptionist were bare minimum at best."
• "Reception staff were a bit cold and mechanistic."
• "Staff not in the festive mood, rushing to clear tables."
• "Receptionist hardly spoke."
• "Management had very little experience in handling a sudden influx of customers arriving when the rain came on."
• "The waiter was running about like a headless chicken."
• "A trip spoilt by poor customer service."

Rooms and Accommodation

Pros:

• "Our room was lovely."
• "I benefited from a promotion and got a double room for £40 with breakfast included."
• "The room was nice and spacious."
• "Room was good."
• "The rooms are always clean and the service is always friendly which matters the most to me."
• "Otherwise the size of the room and the spacious bathroom was excellent."
• "The room was lovely, clean and spacious."

Cons:

• "It was very small and dirty in places."
• "On getting to our room, we discovered an outdated decor."
• "The room was tired and not exactly pristine."
• "The room was also too warm even with all the windows open."
• "The room was appalling. Very small and tired."
• "Rooms in desperate need of redecorating."
• "The double room we were given was appallingly small exacerbated by the fact that the small window faced onto a brick wall."

Food and Dining

Pros:

• "Good food and a stop over stay in the center of town with shops old and new for solo travelers or couples wanting to venture the sights in and around Perth."
• "Good breakfast with lots of choice."
• "Good food and competitively priced rooms and food."
• "The dinner was average but still quite tasty."
• "Food very good especially the haddock and chips."
• "Food was great and the bar was well run."
• "The food from the bar was very good as was the service. The chicken tikka burger was great."

Cons:

• "Food here is underwhelming. Raw tomatoes on macaroni and cheese?"
• "Choice of food is good but shame they don't do a chocolate type pudding all the time like other places."
• "Given the dreadful room we were allocated, and the disgusting food we were served in a terrible ambience, we would never go back to this hotel or recommend it to even our worst enemy!"
• "Food was terrible the starters were fine main course was horrid and dessert plain."
• "Even by my standards, the food portions were tiny (one slice of meat each)."
• "The buffet breakfast was greasy, and the overcooked bacon didn't go well with the undercooked scrambled egg."
• "Sadly the food we ordered was sent back. Fish that certainly was not fresh and garden peas that so obviously had been blasted in a microwave."

Location and Facilities

Pros:

• "Great location, friendly staff, good food what more could you ask for."
• "Stayed in the superior family room with 4 teenagers. More than enough space for these young men to stretch their legs."
• "There is a car park around the back that is free between 6pm and 8am."
• "It's very handy for car parking, with a multi storey a couple of hundred yards away."
• "Hotel is located in a very central part of the town."
• "Great location to the High St, great restaurants, the river for a walk and the North Inch Park."
• "Amazing location, right on the pedestrian area of Perth."

Cons:

• "This is a very tired building in need of serious renovation and not the cheap fixture and fittings replacement to some rooms."
• "The walls are wafer thin, so you can hear people in the corridor talking as they go past."
• "The walls are thin and had to wear ear plugs to drown out the chatting in the next room."
• "Shame there is no parking."
• "Very old and tired building in need of refurbishments."
• "The windows are old and rotten."
• "No onsite parking but a local multi story carpark nearby that has a reasonable daily charge."