Sam's Indian Cuisine Reviews Summary

Service

Pros:

• "The staff was also so friendly. The food arrived quickly."
• "Service is fast. Food is also top quality."
• "Good service, friendly staff. We have been in many Indian restaurants throughout the country but this was among the best. Food was excellent."
• "Really great food and very friendly service."
• "The waiting staff were great ensuring our table was kept clear and that we had everything we needed to maximise our experience."
• "Excellent service from polite staff."
• "The staff is attentive and kind and the food is really incredible."

Cons:

• "Nobody came and asked me how my meal was until I was paying my bill."
• "When we spoke to the owner he was also very arrogant."
• "He snatched menus from our hands and yelled get out."
• "Very disappointed, not what I would call good customer service."
• "One waiter literally told us he did not care that the service was bad."
• "Really extremely bad service, won't listen to you or come to your table if you are Indian they are intentionally ignore us."
• "The staff was very rude and told us that we can leave if we didn't like to continue there."

Food Quality

Pros:

• "The food was fresh, spicy, and delicious."
• "Food was fabulous."
• "Great food, nice and cosy restaurant!"
• "Must visit for great food. 👍👍"
• "Was here for my 16th birthday and felt very welcomed and the food was very filling and mouth watering."
• "The food was fresh, nuclear hot, tasty, and not too oily."
• "So delicious! The lamb was so tender, it broke apart when I just touched it with my fork - this was truly melt-in-the-mouth."

Cons:

• "Worst experience..they provide frozen and microwaved food…lowest level of customer service and rude in all way…kebabs was chewy chicken was frozen…my friends got sick eating this food."
• "Curries were really bland, i think its more catered to the taste of locals who want to try out something different."
• "Been to this restaurant recently and was extremely disappointed by food taste."
• "Good service but terrible food lacking in taste, flavor and freshness."
• "Poor food quality, all gravies with same taste, Paneer was too hard to eat."
• "Food was extremely oily and average tasting for the price."
• "The food was very bad and is not worth for the money at all."

Atmosphere & Decor

Pros:

• "Place is immaculate and decor is pleasant."
• "Much better decorated."
• "A lovely young long-fair headed lass was our server for the evening and she was lovely and attentive without being overly so!"
• "An excellent Indian restaurant centrally located. Very good service and the food is really good quality."
• "Great atmosphere, lovely menu and choice, super friendly staff."
• "The ambience was really good - the joint was spacious and having nice Indian menu."
• "The inside of the restaurant was clean and tastefully decorated and furnished."

Cons:

• "Bloody racist bangladeshis running this restaurant under guise of Indian cuisine."
• "Disgustingly racist people here."
• "Not welcoming staff there is strange and depressive ambiance."
• "Strange and depressive ambiance."
• "Seating is tight and air circulation is poor."
• "Dirty carpets and toilets."
• "Person on reception is too rude dirty carpets and toilets."

Value

Pros:

• "Reasonably priced!"
• "Lovely setting, reasonably priced!"
• "Top notch and well priced!"

Cons:

• "A hotel which forces their customers to spend a minimum of 16 pounds per person excluding drinks."
• "Overall: Acceptable, but expect to spend approximately 30 percent too much for the service provided."
• "They loot their customers by setting the minimum must spend amount as 16 pounds per person only for food excluding drinks which they tell after taking orders."
• "Sadly, no alcohol served due to the restrictions but £7 for two SODA WATERS & LIME IS BEYOND RIDICULOUS!!!"
• "Only issue was pricey ,,,if you are a family of 4 expect £80 ++."
• "The food is terribly overpriced and you must pay extra for rice with your dish."
• "£37 and we got 6 pieces of pakora which is disgraceful and disappointing."