The White Bear Reviews Summary

Ambience

Pros:

• "Always been a beautiful pub, made even better by the current team and their service."
• "Beautiful 16th century old country pub. Beautiful atmosphere..."
• "Beautiful old pub with great outdoor seating in summer and cozy log fires in winter."
• "The atmosphere of the 16th/17th century building is lovely, quirky spaces and a big roaring fire."
• "A cosy 16th century pub - so close to London yet feeling so far away in this seemingly remote, peaceful location."
• "Lovely, quaint public house set in a beautiful country location. Friendly, happy and helpful young lady served us."
• "Quaint, cosy atmosphere and full of historical delight."

Cons:

• "Nice old pub, but bit chilly inside."
• "Bit disappointed given all the good reviews...first of all despite freezing temperatures none of the radiators were on."
• "It feels soulless and very mainstream."
• "First of all the seats were filthy. Cobwebs at windows."
• "Dogs were allowed in restaurant which is unhygenic."
• "Needs to be addressed!!!, window sills very dusty & overall deep clean needed."
• "Renovation is nice but it has lost its originality and charm."

Service

Pros:

• "The staff were very nice and welcoming, special mention to the man wearing a navy shirt and had tattoos."
• "Staff very helpful!"
• "The staff were so helpful and friendly and couldn't do enough for the Customer."
• "Good friendly service food came quickly."
• "Really good food and great service."
• "Staff and service was very good."
• "Wonderfully friendly and efficient staff.."

Cons:

• "They told us after we complained, the kitchen was backed-up and all meals were delayed 45 mins."
• "Service slow (especially to pay)."
• "The bar shut early and we were given our bill without us having requested it and made to feel rushed out quickly so the staff could go home."
• "Unfortunately, it currently represents poor value for money for the standard and service provided."
• "Absolutely awful service."
• "Disorganised/absent staff, half-hearted table service."
• "Service was efficient but not overly friendly."

Food Quality

Pros:

• "The food was great especially the portions."
• "The food is amazing, the team are even better!"
• "Today's meal was as good as ever, we had roast salmon and steak."
• "The roast beef was amazing plus all the trimmings that came with it."
• "Serving good portions of classic pub food done well, alongside good quality beer."
• "The food superb."
• "The food was wonderful!"

Cons:

• "Had a lovely Sunday roast here last year (2017) but went back again (Oct 2018) and sadly the food was no where near as excellent."
• "The lasagne didn't have much taste and was left."
• "Disappointing food… calamari was so little and tasted like it came from an instant bag."
• "The whole experience was disgusting £20 per person for prime beef I wouldn’t feed that to a dog 🐶"
• "Overpriced food, had the pork belly roast most of it was fat."
• "The food not as good as it used to be."
• "The food here is a shadow of what it was."

Value for Money

Pros:

• "Good selection of food. Quality and good efficient service."
• "The price extremely reasonable."
• "Food arrived quickly and was tasty and plentiful; definitely value for money."
• "Prices are not cheap, but you get what you pay for and you won't be disappointed with the quality of both food and drink."

Cons:

• "The food was dismal, stringy beef with frozen 'roast' potatoes, watery gravy and rock hard vegetables."
• "Wouldn't even give 1 star for food."
• "Grossly overpriced, no children's menu, long wait for the food and not of a good enough standard for the price when it eventually arrived."
• "Vastly overpriced for very average food."
• "Menu prices were higher than average."
• "Food was very bland, 13 of us went for an anniversary lunch and left feeling very dissatisfied."
• "The veg ragu was £13 and, frankly, the portion was laughable."