Address: 73 Worcester Rd, Droitwich, WR9 8AQ, United Kingdom
Phone: +441905770128
Rating: 4.1
based on 184 reviews.
Atmosphere & Decor
Pros:
"The atmosphere last night, despite being busy, staff were cheerful and helpful, making for a relaxed and happy night."
"The feel of the restaurant area, including the decor and the lighting just gave us a great welcoming atmosphere."
"Atmosphere, staff and manageress were welcoming and friendly."
"A warm and welcoming pub, with lovely gardens."
"Great atmosphere for live sports, including rugby."
"The castle is truly a wonderful place to go, if it's for live sports, food where the where you have really good selection to choose from or if you just want to have a catch up with people and have a drink, then this is the place to go."
"Lovely place, lovely food, lovely staff."
Cons:
"Won't be returning the Castle. My husband overheard the barman slagging me off to his colleague because I was being 'arsy' about wanting to keep a tab open."
"Visited the Seared Castle for the opening weekend this Friday and really disappointing."
"Sat in the small seating area on the left as you walked in through the main entrance. Very nasty sewage smell was hanging in the air."
"The only downside is the smell of the toilets. Both male and female have pungent smells of urine sadly."
"Overpriced chain boozer with sticky, dirty surfaces throughout and dismal, filthy, stinking toilets."
"Went to a wedding reception... Not a particularly elegant place and it is odd that you need to ask the barman for a key to use the toilet - which was filthy."
"Even the toilets were rubbish with no running water in the disabled toilets and laminate floor sliding around."
Service & Staff
Pros:
"Prebooked a table for 5 of us. It was very busy as it was a Saturday night so am glad I booked. Ordered food and in no time at all it was served. Great food too...we all enjoyed what we ordered."
"Recently been taken over and refurbished, what a difference. Food is actually served of a lunch time now and to a high standard. The staff are friendly and welcoming."
"Came today for food, from the moment we walked through the door we was greeted by friendly welcoming staff."
"Complete change of staff and kitchen staff, friendly and nothing too much trouble."
"Staff were very kind, Katie looked after the cake and made sure our seating area was decorated with the balloons."
"Staff friendly food was ok chips were over done and my daughter Lasagna was dry. I went with my mum and my daughter. For my birthday. Day lunch It's a shame, but that let it down. But can't fault staff they were lovely."
"Kate and the other staff were all very polite, professional and friendly they are an asset to your company."
Cons:
"Service was poor as we waited at the bar for a while."
"Waited 15 minutes to order a drink at the table, gave up and tried to order on the app only to find there was no table number on the table so app order was impossible."
"Queues at the bar waiting for food while staff are chatting to each other, items missing from the order but not being told and cold food."
"No one came to ask how our food was."
"Awful service was told 30/40 min wait on food waited over an hour was told further 5 mins waited 15 to be told another 2 finally got food but no apology table wasn't clean had to ask for it to be cleaned won't be going back anytime soon."
"Was waiting at counter to order food for ages, felt like we were invisible."
"After a very long wait the adults food was mediocre and luke warm."
Food Quality & Offers
Pros:
"Tip: try one of the many food offers including 2 meals for £10.99 Mon-Fri."
"Lovely place for a Lunchtime meal, we've had the 2 meals for £10.95 (mon to fri) both times we have been & cannot recommend enough."
"We enjoyed the food and drink."
"Friendly welcome lovely building plenty off room sat down for a anniversary meal I was taken aback by the size of the portions and how wonderful it was cooked and presented."
"Good service, excellent value for money."
"Meals were very good and reasonably priced."
"Food was good well presented and tasty waitresses very good but not over bearing will definitely be back and hope to bring friends with us 10/10."
Cons:
"16oz rib-eye served on a hot plate/griddle pan... Took 40 mins to arrive, was extra well done (brown/grey all the way through, no pink) and still I don't think rested at all. (Chewy fat)"
"very small portions we went on a Tuesday and had the steak deal one steak was ok the other one was full of gristle and hardly chewable."
"My chips had probably been triple dipped as they were very greasy and very dark."
"Chicken was dry and fries were cold but dip was spicy."
"Some poor, some decent grub, a little pricey for what's served up, had the peri-peri chicken....... cremated beyond any need, dry and tough as a consequence."
"Sadly very disappointing food, my American burger was dry over cooked and looked like it was hanging around for an hour."