Address: Runwell Rd, Runwell, Wickford SS11 7PN, United Kingdom
Phone: +441268578091
Rating: 4.1
based on 171 reviews.
Atmosphere
Pros:
"The pub atmosphere was busy yet pleasant."
"The pub was very festive & had a great atmosphere."
"Lovely pub, and dealing well with the current situation."
"Nice atmosphere in beer garden though which was mostly thanks to the customers."
"Service was speedy and friendly and the pub atmosphere was busy yet pleasant."
"Relaxed atmosphere."
"Lovely atmosphere."
Cons:
"It was very hot with no ventilation, had at least 10 flies annoying us all meal."
"The outdoor area has the potential to be nice but it looked as if a marquee had been put up recently and all the rubbish from the party was scattered all over the floor."
"A lot of smoke coming out the vents from the kitchen while eating outside."
"We was early so the pub was empty and lacked atmosphere."
"It also felt a little devoid of ambience and warmth but I blame Covid for that as so much has had to have been removed."
"Sunday about 13.00 hh. Very crowded and noisy due to a Halloween themed function at one end of the dining area,as well as Huge spiders fixed to the ceiling- great if youre not an arachnaphobic!"
"No atmosphere, fireplace was empty of any decor. Whole place needs attention."
Staff & Service
Pros:
"Staff are lovely."
"Staff were warm and welcoming."
"Staff friendly and helpful."
"The staff are always super kind and attentive."
"The staff are so friendly and welcoming and couldn't do enough to help."
"Always been greeted with a warm welcome and all staff are polite."
"Staff were polite and courteous."
Cons:
"One of the meals was inedible, on complaining The manage became aggressive."
"A ignorant and snotty waitress came over and snatched the menus out of hand and said no food being served and walked off."
"Staff slow and uninterested apart from a young man collecting plates he seemed to be working hard."
"The man at the door was very rude, we booked a table but he said there were no tables."
"Service could be quicker, you will usually end up waiting at the bar for some time even when it's not busy."
"Rude staff, bad customer service. Nationalist."
"Slow service, really do not care about your custom."
Food Quality
Pros:
"The quality was of very high standard with plenty on the stand."
"The mains were excellent too fishcakes with melted cheese inside with a very good freshly made salad and very well battered cod and chips."
"Lovely food, cooked by Laura & Katy."
"Amazing food. Staff are lovely, especially the management."
"Excellent menu. A great choice for everyone. The Vegan meal my wife had was first class, beautifully presented on the plate."
"The food itself was delicious!"
"The food was amazing as always!"
Cons:
"The food was awful. They had run out of a lot of food and drink."
"The food was awful, horrendous really not fit for purpose!!!"
"Ultimately when the bill came, it was frustrating having the pay those prices for that quality."
"The food was very poor quality and very meager portions."