"The service was great and the staff were very friendly."
"Staff were absolutely brilliant."
"The service was fantastic, the owner looked after us really well."
Cons:
"The owner clearly can’t take criticism as he rudely replies to other people who have raised concerns."
"The manager was rude and didn’t care about us at all."
"He didn't take our order for drinks as he said he would."
"The only aspect that let Karv down for us was the service."
"When we complained, the manager got very defensive and hostile."
"Service was bad from one guy in particular. I think he was the owner."
"The service wasn't great at all it was slow and the meat wasn't cooked to what we asked."
Food Quality
Pros:
"I would highly recommend the lamb tacos, bone marrow, chicken wings, prime cut ribeye, Argentine rump, and smash burger!"
"The food was absolutely delicious and cooked to complete perfection."
"The prime steak was beautifully chard, amazingly grilled and had a smokey undertone that left a lasting flavor."
"Food was delicious and reasonably priced, we came for the Ribeye and it was delicious."
"The highlight of the platter was the steak, it was extremely tender and flavourful."
"The food there is exceptional!"
"The ribeye steak melted in my mouth with the burgers being to die for!"
Cons:
"Platter had variety/looks good on the eye but lacked any real flavour/quality."
"The steak was just ok, but not really great, it also had lot of oil which feels very unhealthy."
"The smash burger was good - but there's better around. Price point isn't worth it."
"The second steak, ordered medium-rare, had portions that were inadequately cooked."
"Our starter, the Prawn skewer, was notably overcooked."
"The Beef tacos weren’t the best."
"The food itself was not nice the only nice item was the sides which was chips haha, I made better steak at home which I can buy at Tesco under £8."
Atmosphere and Location
Pros:
"Although very cosy and greeted by the owner and sat down in quite a busy area but was nice."
"A great experience, nice atmosphere, a friendly team who are passionate."
"The restaurant was smaller than I thought when I booked it but it had a homey and welcoming vibe to it which was nice."
"Really nice atmosphere, plenty of space and child friendly."
"The place is cosy, and the atmosphere is nice."
"The ambiance exudes a classic steakhouse charm, complementing the dining experience."
"The environment was suited for all, be it couples, friends, or family."
Cons:
"Reason for one star on atmosphere is due to table sizing for two people and being so located to the door too cold and annoying when everyone comes in and out."
"The restaurant is kind of small and you struggle a bit for space on the table which are tiny."
"Floor greasy so u can't even walk comfortably to ur seatings."
"The atmosphere was nice but quite loud at times."
"The atmosphere wasn't the best. It felt like a takeaway joint that's trying to be a restaurant."
"The atmosphere was very dull, no vibe at all - at least if they played some music we wouldn't have been able to hear the head chef shout and tell off the staff on multiple occasions (very unprofessional)."
"Music is too loud, very basic place with very little choice."
Value and Pricing
Pros:
"It is fairly expensive £15 just for the burger but it’s worth it."
"The half chicken? It was the size of a full chicken..it was massive and well worth it."
"Reasonable price can’t complain."
"Such good food, good atmosphere and reasonable prices."
"Fine dining experience for a fraction of the price."
"It's a great value 👌 for money."
"Value for the price paid was perfect too."
Cons:
"I think 250gs of steak is toooo less portion for the price listed."
"It was the worst burger i ever had in London. The burger was so oily and it doesn't give the meat taste."
"Smash burger £15 is just crazy though, fair enough they use bone marrow but at least make the burger a bit bigger it was tiny!"
"Very small portion and well overpriced."
"The amount of food you get for the price is definitely a bargain!"
"Steak was decent but price for it considering this is casual dining and it was only 200gr is a bit crazy."
"1 point taken off because the fries were overcooked and some were burnt. And the prices are a bit steep.. £15 for a burger only, and £7 for the bone marrow.."