Miller & Carter Enderby Reviews Summary

Food Quality

Pros:

• "The food has always been spot on."
• "First time and thoroughly enjoyed the food, cocktails and vibe."
• "The steak, as always, was to die for, and the service was with a friendly smile!"
• "Came here for mine and my sister's birthday and certainly wasn't disappointed! The food was fab!"
• "The steaks themselves were delicious, tender and cooked just as requested, all in all a really great experience."
• "The food is definitely great quality, of that there is no doubt."
• "The food was excellent. We both had chipotle chicken to start and ribeye steak for a main. It was piping hot and tasty."

Cons:

• "Most of us recover good food, although my steak arrived blue instead or rare."
• "The food came and it was no more than lukewarm this after waiting a further 35mins after our starters had been finished."
• "My 'Dirty burger' was very very dry."
• "However, the sauces were disappointing."
• "I had the rump 7oz rump steak which was mainly tasty but I did have 3 bites which were very chewy and therefore did affect overall enjoyment."
• "Honestly, my experience was awful. The new steak looked like charcoal and was too chewy to even swallow."
• "The steak was barely warm."

Service

Pros:

• "They have always done the utmost to make the occasion feel special no matter how big or small!"
• "Just had a fantastic butchers board meal on the recommendation of Shantel, food was excellent and the service was exceptional, friendly attentive and fun."
• "Lucas and very pleased to say he provided excellent customer service 👍👍👍"
• "Eden was our server and was very good. Really friendly and made the awkwardness go away."
• "Staff are super friendly and attentative."
• "Our server Aimee was lovely, attentive and so polite."
• "We was served by Eden she was a lovely lady and very professional."

Cons:

• "Service was slow and unattentive hence me questioning just if the staff weren't on it as it was a slower than usual Thursday."
• "Absolutely shocking service!!!"
• "Very poor from Miller and Carter....we will not return."
• "Alexa was great but the overall service was shocking. Not enough staff to cover a Friday night in December."
• "The customer service from Shan was beyond appalling."
• "We were greeted with rude attitude."
• "Drinks took 30mins to come and at this point we had been in the store for 1 hour."

Atmosphere

Pros:

• "Great atmosphere, lovely food."
• "Myself and my husband enjoyed every moment, beautiful atmosphere from start to finish."
• "The restaurant atmosphere is pleasant and it was a lovely evening."
• "The atmosphere was great, the service was fabulous and the food was excellent!"
• "The atmosphere was great felt like Christmas very family friendly and welcoming."
• "The atmosphere was delightful, making it a perfect spot for a special and romantic date."
• "The atmosphere of the place is very chilled and relaxed very clean and nice."

Cons:

• "Wonderful atmosphere but horrendous prices especially when there is nothing to offer someone like me who doesn't eat beef."
• "There were only a few diners in as it was 12 lunch time on a Sunday so understandably the atmosphere was a bit quiet."
• "The service wasn't really worth the price, neither the ambiance."
• "But overall the service wasn't really worth the price, neither the ambiance."
• "Also it’s so loud from the extractor fans .. it’s just a shambles."
• "My mums family meal was completely ruined and the atmosphere and celebration was destroyed."
• "The process of paying was not an easy process. Why can they not do separate bills like every other restaurant where big parties are concerned?"