The Jones Family Kitchen Reviews Summary

Food Quality

Pros:

• "The staff couldn't have been friendlier and our food was so delicious, especially the steaks."
• "The Vegan burger was great."
• "The pork chip was also soft, perfectly cooked and moist."
• "One of the best places to eat a good rib eye steak."
• "The Mac n cheese is to die for, the chicken burger is so juicy I could bath in it and the steaks are sublime."
• "The steak Rib eye steak is the most delicious I've ever eaten."
• "We ordered the fillet and mashed potatoes after a small spinach salad that was sooo fresh with perfectly cooked bacon, tasty blue cheese and mushrooms. We were in heaven."

Cons:

• "The price is still high but the quality of food and service has slipped."
• "One chicken breast costs 25£ and it tasted like ghandis flip flop."
• "Food very average and overpriced with little imagination."
• "Some of the menu might be a bit overpriced."
• "The bearnaise was too thick and I've had better peppercorn sauces."
• "Did not enjoy my steak here. Especially for the price."
• "The food is good but not the most outstanding thing ever, some fast food restaurants have better food than this."

Service

Pros:

• "We enjoyed the house red wine during happy hour that last until 1900"
• "The staff were super helpful and friendly, with good, efficient service."
• "Amazing service, decor, and food and wine."
• "Service was above and beyond to ensure we were happy and comfortable."
• "The atmosphere was great and the staff were friendly."
• "This is an expensive meal out but fab quality and well worth it for a special occasion."
• "Overall, I recommend this restaurant for a special occasion, and would definitely go back!"

Cons:

• "In terms of service, it was close to non existing."
• "Ambience was very poor as part the room was curtained off."
• "Also, the waitress we had should not be working in the service industry."
• "The waiting staff are friendly but the food is a disgrace, the music is awful, and the manager is rude."
• "Once the prime rib arrived, it was sliced and yet nobody movies that it's made well done, although we asked for Medium Rare."
• "The staff just rushed the entire meal."
• "We were just made to feel ushered out, disappointing for a date night on a Saturday night."

Ambience

Pros:

• "The ambiance is very nice and the service was great."
• "Friendly atmosphere of the restaurant."
• "A nice little neighbourhood style restaurant tucked away in a pretty courtyard very close to London Victoria train station."
• "Ambience is great and staff is very friendly."
• "The atmosphere was good, relaxed but not overly loud."
• "The ambiance is very nice."
• "Very chilled and homey atmosphere."

Cons:

• "The meat arrived. It was ordered as medium, was more medium rare, ok, but, it was dry and the outside too charred, the burnt taste was unpleasant."
• "The atmosphere was not good, my partner saw children in the staff kitchen running about and poor decor, marks on walls, and little professional attitude by the people behind the bar."
• "We waited too long for our order. For the price we payed I expected a much better service."
• "We were so impressed with the quality of the food."
• "We would have felt more comfortable if the staff had been wearing face coverings."
• "This is a no rush, enjoy your time (and amazing cocktails) restaurant."
• "For a £30 steak, it fell below expectations."