The Greyhound Pub & Dining Reviews Summary

Customer Service

Pros:

• "The service was impeccable. Friendly, quick, attentive. Couldn't have done any better."
• "The service here deserves a special mention. We had Rohit serving us and wow the attention to detail, the kind warm manner and attentiveness makes you feel truly special."
• "The staff were exceptional - nothing was a problem."
• "Friendly staff, amazing food, recommend to all."
• "The staff especially Laura, our host for the evening were all friendly, passionate and extremely knowledgeable about both the food and the wines."
• "The staff were amazing, very knowledgeable when it came to recommendations on the menu and amounts to order."
• "Everyone was so friendly and welcoming, the food was delicious and hands down the best Bloody Mary I’ve ever had."

Cons:

• "However, I would have to say the food was a little bit of a let down a lot of it was very nice but my steak was quite tough."
• "I personally was not impressed. The service was good but too over attentive."
• "All hat and no cattle. Valiant attempt at fine dining ambience, without the food to match."

Food Quality and Presentation

Pros:

• "The food was also great, which included dishes we wouldn't have normally ordered, but were all of a very high standard."
• "The food was incredible; it was beautifully presented, flavours were delicious and we really enjoyed every bite."
• "I had the vegetarian tasting menu - sensational. My partner had the full tasting menu. Highly recommended!"
• "Food and service exceptional, some very clever food and combo of wine and food just works amazing."
• "The fish was just set (not overcooked as far too many places seem to think is acceptable)."
• "The food was unbelievable, and equally the staff were incredibly welcoming and have a knowledge of both wines and food we found very informative."
• "The food is sublime, the service absolutely perfect, the setting is stunning and everyone who works there clearly cares about making your meal special."

Cons:

• "Despite this, I was given pork for the amuse bouche, and I thought it was described as mushroom - it wasn't until I eat some that I realised it was pork!"
• "My main course came out cold. The replacement dish was lukewarm. Food should be served hot."
• "The only other offering was a vegetarian dish with main ingredient of cauliflower. I often choose a vegetarian dish but this was without doubt the worst I had ever encountered."

Ambiance and Setting

Pros:

• "A fantastic restaurant. Where to start. The atmosphere is great and the staff are very attentive and extremely knowledgeable."
• "Absolutely fantastic experience! The ambiance was just right, the food was delicious and beautifully presented."
• "This place is an absolute gem. The food and drinks are all delicious and fantastic, but more than that, the whole experience of just 'being there' is 5-star."
• "The food was delicious, and we were blown away by the impeccable choices in wine pairings! Lauren and Hannah provided top notch service, as did the owner and other staff members who welcomed us so warmly."

Cons:

• "Very disappointing. Our table was on the first floor via a steep narrow staircase. This is not suitable for an infirm or elderly person."
• "Not particularly delighted by the ambience which felt a bit 'woody' and 'empty' (possibly social distancing!?), but a very tasty lunch."