beauty @ anju's Reviews Summary

Waxing Services

Pros:

• "Their waxing techniques are absolutely impeccable and outstanding."
• "Pinal is amazing!! Very professional, knows what she is doing and was an expert at both waxing and eyebrow threading."
• "Had a great experience with Pinal. She is quite efficient and an expert with her work."
• "Perfect waxing done by Pinal. She is very friendly, professional and does an amazing job making you feel comfortable."
• "Pinal is the most amazing beautician. Every time I get a wax with her, of any kind, she is so quick and she makes the process as pain free as possible."

Cons:

• "Their pricing is NOT transparent! May be that’s why they don’t have any price list online."
• "Been coming to Anju’s for a while now and just had a wax treatment with Pinal who was a specialist in making me feel relaxed and comfortable. She was very considerate as I was heavily pregnant too."
• "Awful experience threading. I've been going here on an off for 15yrs and it's got so much worse over the years."
• "DO not use these guys, they burnt my wifes skin using the laser treatment and than seriously lacked customer skills in order to getting the matter resolved."

Facial Treatments

Pros:

• "Had the pearl facial with raksha it was amazing she was really good and took her time to do the facial."
• "I had the best facial today with Pinal. She has magic in her hands and my face looked and felt amazing."
• "I just had a facial done by Pinal and it was great. All of the products smelt nice and Pinal was so gentle on my face."
• "My facial was amazing, I loved every bit of the process. After a month of fasting, my skin needed a reboot and moisture and this facial completed it."

Cons:

• "Although there was a mistake with my booking in requesting my preferred staff member, I was pleasantly surprised to have Betty give me my treatment."
• "It was my first experience in anjus saloon it was great and wonderful experience. it was great experience with pinal, she was calm overwhelming person."
• "Had a full body scrub today and when my mum booked on my behalf I was told it was 60£ but was charged 80£ instead when I turned up."

Customer Service

Pros:

• "Love this place, all of the staff members are very welcoming."
• "The staff were friendly on arrival and when leaving. The room was clean and ambience was calming."
• "Arvinder was friendly and very professional. 10/10 for her service and was welcoming considering it was our first time visit."

Cons:

• "Customer service is poor. There are so many good reviews for this place so I am confused at the service from today?"
• "The haircut over here ruined my hair. It looks better in the picture than it was but she basically cut half my hair off as one layer."
• "Worst experience! Felt rush to endure the pain! Lady just wanted to get on with it!"
• "Awful experience threading. No care at all from the therapist. Was very rushed, left hairs both on upper lip and eyebrows and was the most painful I've experienced ever!!"