La Bocca Pizza Kitchen Reviews Summary

Category: Pizza restaurant

Address: 24 The Strand, Bude, EX23 8QU, United Kingdom

Phone: +441288255855

Rating: 4.3
based on 122 reviews.

Delivery and Timeliness

Pros:

  • "They said my food would be here by 8pm and they were exactly on time, food was tasty and still really warm despite the fact I’m 3.5 miles out."
  • "Not a problem for such friendly staff who whipped up our order ahead of schedule."
  • "Very easy to order, came on time and hot."
  • "Phoned in the order in advance due to covid and the system worked really well. Right on time."

Cons:

  • "1 hour late on collection and when we got home the pizza was hardly cooked."
  • "Waited an hour for a take away Pizza."
  • "Ordered pizza through just-eat, with a requested collection time of 18.35, the restaurant had changed this to 18.45, which is fair enough as they had been busy. When I had arrived for the stated time, i had ended up waiting a further 35 minutes."
  • "Pizza was 25 minutes later than they said. Toppings were just chucked on in little piles instead of spread out."
  • "Waited an hour without food seeing others going by and staff not noticing us not having food."

Food Quality

Pros:

  • "Genuinely fantastic pizza, excellent menu selection, attentive staff and well priced too."
  • "I could tell good quality ingredients were used and the dough was amazing, very light."
  • "Family dinner a few days ago as we hadn’t visited in 2 years…summary: absolutely brilliant!"
  • "WOW!! Definitely the best pizza I've had for a long long time."
  • "The ingredients are high quality and very delicious."
  • "One of the best pizzas I've ever had! If you're in Cornwall make detour to visit La Bocca because the pizza is delicious and the restaurant has a really cool, relaxed vibe."
  • "The food served here is fantastic and lovely, especially the pizzas!"

Cons:

  • "Pizza was very bland, burnt on the bottom and limited toppings."
  • "They were hot but I was disappointed with how bland they tasted."
  • "The pizzas were very greasy and flavourless."
  • "The pizza was very wet and as soon as you picked up a slice all of the toppings slid right off into the box leaving you with just plain soggy dough."
  • "The monstrosity of a pizza served was unpleasant due to being tasteless, burnt and cold."
  • "Terrible pizza. I’ve had many Italian pizzas and it had only a couple meat toppings despite it being a meat pizza, barely any sauce and barely any cheese."
  • "Pizza was absolutely awful. Was the soggiest lump of cheesy dough will a out a litre of balsamic vinegar and some soggy weeds and grass on the top. Disgusting!!!!!!!!!"

Customer Service

Pros:

  • "Great for gluten free and very accommodating. Reasonable prices and good portion size too."
  • "Ewan and his team were excellent, looking after 31 blokes wasn’t an easy task but they pulled it off brilliantly."
  • "Delightful staff, seemingly effortlessly brilliant customer service."
  • "Friendly staff and gorgeous food."
  • "The staff are also very friendly and accommodating, and the atmosphere is quite calm and jolly!"
  • "Staff were really friendly and accommodating."
  • "Super friendly staff."

Cons:

  • "Rude staff. Queued up for around 10 mins for a takeaway, ordered and then was told I would need to wait for over an hour for my food to even start to be cooked."
  • "Felt like they were taking the p**s."
  • "Absolutely appalled with the customer service of this place!"
  • "Ordered Takeaway but on arrival staff could have been more welcoming and polite, did not feel very welcome."
  • "However table staff were awful making us feel as we are an inconvenience to them."
  • "Very disappointed after catering for a group event using La Bocca spending £170 on pizzas while staying in Bude."
  • "Easily the worst experience I have ever had eating out and I find it hard to believe that this place gets 5-star ratings."

Value for Money

Pros:

  • "Great Value Excellent all round."
  • "Absolutely fantastic food and service. Had pizza one night and lasagne a few nights after. Only a small place to eat in, so advise booking beforehand. Staff very friendly, good size portions and very reasonably priced."
  • "The food is delicious, the staff are friendly and big portions for a decent price."
  • "Great choice of pizza and I’m sure they’re all delicious! Reasonably priced."
  • "Big portions for a decent price."
  • "The food is very reasonable price, especially if you collect it you get 10% off."

Cons:

  • "£78 for 3 pizzas, 1 lasagna, 1 fish and chips and 1 calamari starter."
  • "However who would pay £1.50 per cherry tomato...."
  • "Paid £11.95 for a lasagna I waited over 40 minutes for!"
  • "Placed a substantial order of 14 pizzas two of which were not correct and they did not give us the correct amount of sides, they refused to deliver the two incorrect orders expecting us to drive another 60 minutes round trip to collect the 3 missing items."
  • "Really not worth my £22!"
  • "Waited an hour for a take away Pizza. Looked like a child had made the pizza! Undercooked, rubbish ingredients, very poor value for money."
  • "Very disappointed with the slow service over 15 minutes late and the quality of the pizza!"

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