Address: Interchange House, Trench Lck, Telford TF1 6SZ, United Kingdom
Phone: +441952252222
Rating: 4.3
based on 137 reviews.
Staff and Service
Pros:
"Staff is helpful."
"The staff were friendly and helpful every step of the way."
"Our party assistant was absolutely amazing with the kids, and so incredibly helpful to us as well."
"The facilities are clean and all of the staff are extremely professional and helpful..."
"Great friends with the staff especially assistant manager Mikey and receptionist Chelsea."
"The staff worked hard and were polite & welcoming."
"The staff are really lovely & the place is so clean! I’ve been to a lot of play barns & this really is thoroughly kept."
Cons:
"Some look like they wish they could be anywhere else."
"Was met with a huge amount of attitude."
"The manager on shift was extremely rude."
"Totally unhelpful member of staff on Reception."
"Staff on reception not that helpful and act if they rather not be there, and blunt to customers the time I visited the venue..."
"Main downside is sometimes the older kids go into the age restricted areas but staff are generally quick to respond, although at times could be a little more authoritative in their approach."
"While kids behaviour and supervision is down to parents. The place lacks imposing any rules."
Cleanliness and Maintenance
Pros:
"Its 2nd of Oct, we are still middle of a pandemic, let me reassure anyone who reads this, its very safe, very clean, even the air was cool and fresh."
"Neat and clean indoor play area for kids, have a lot of things to do for kids scooter ride, Train ride, Golf court."
"The whole centre always looks clean."
"Cleanliness was perfect. Saw them actively wiping down the kids pay rides after uses too."
"It is always clean too which can't be said for any other soft play I've been to."
"Found it to be clean, spacious and well managed."
"The staff are really lovely & the place is so clean! I’ve been to a lot of play barns & this really is thoroughly kept."
Cons:
"The toilets were really dirty, it was fairly empty but not clean."
"Toilets could be cleaner."
"Sometimes if you go on the main soft play and look at the bowling room roof it is very dusty they occasionally clean but when you go a few months later back again."
"The floor was black with dirt and sticky- just after opening??"
"It's so dirty, my daughters white socks were black when leaving."
"However, the dated drafty toilet facilities let it down and after ordering a Jungle Giant burger at £9.50 what arrived I last saw on a burger van at a 1980's lower league football match."
"The area for the under 2yr olds was overtaken by boisterous older children."
Value and Pricing
Pros:
"Good indoor play and its cheap compared to the trampoline indoor parks (£5 for me and my son)."
"Food is good and everything is really well priced."
"Food excellent prices, love the refillable squash idea too."
"Great value for money and loads for her to do."
"Very good prices so all the family can be entertained."
"The big ticket is great value for money."
"The food is to a high standard and fresh. Also very well priced too..... will come again!!!!"
Cons:
"Not worth the entrance money. One man only bought his bank card did not know he had to paid for rides."
"Unfortunately very expensive for only 2 hours play. £5.95 for my 4 year old and £3.95 for my baby who just turned 1 and its £1 per adult which you have to pay despite the fact even going in or the fact I'm stood whilst watching my 1 year old."
"You need to prepare a lot of pound coins with you as entry price is only for the softplay area."
"The food was just tad expensive specially for the little one who doesn’t always eat a lot for time to time."
"It as been near eight years since I visited this place. It is now pay for nearly everything."
"Four stars for great time one can have with the child and affordable entrance and games. One star missing because I can't afford food over there."
"Long queue to get in. Pre booked in for 9:30am timed slot till 11:30am. Still turned out at 11:30am even though they didn't book us in till nearly 10am."
Facilities and Features
Pros:
"Been here twice now with my daughter. Lovely soft play centre with lots to do for kids of all ages."
"This will be on our rainy days list 😀"
"Highly recommended. Very busy out of school hours."
"It's a great place to go with kids."
"Nice place to take kids for a play..."
"This place is such brilliant fun. We came yestaday for a private party. Best kids party ive been to."
"Good place for the kids. Think we paid £8 which gave the kids unlimited play, bowling, a go on the train and a game of laser quest."
Cons:
"Would prefer some healthier food choices, though."
"Only thing I would say Jungleland is lacking is a ball pit for the smaller children."
"Configuration of the building poses a few issues."
"For under 5s it's really no good. Tiny little area in a dark corner away from everything."
"Very big soft play, but I find it very open. I fear my children could walk out."
"Play frame is by the entrance and the gates to get in and out are easily accessible to children."
"Great place for your children's party staff were excellent and well trained only complaint is car park is not big enough and we had to park over the rd at KFC WHICH meant trying to cross the busy rd not good when you have children!!!"
Child Safety and Supervision
Pros:
"Fantastic soft play, plenty of places for the littles to explore, split into different age groups so very little ones are safe from the bigger children."
"A great soft play centre, there is a separate area for babies, a toddler area and the main big play area."
"The under 2s section is like a mini wonderland, with staff keeping a watchful eye so older kids don’t ruin the fun for the tinies."
"All the kids seemed to enjoy themselves, and most of them polished off their food as well."
"Great fun for little kids. There is a sensory room for the really little ones."
"Took my son Elliot to Jungleland yesterday, as I heard they have got a new under 2 play area."
"Going back next week with a play mate, and would recommend to all my friends."