Verdi - Italian Kitchen at the Royal Albert Hall Reviews Summary

Service

Pros:

• "Our server, Orhan, was kind and attentive."
• "But the staff really made the difference in my experience: cordial, attentive and efficient from the reception to the delivery of the bill."
• "Staff were friendly and helpful."
• "Excellent service from Bianca, who calmly and attentively served us through a very busy period."
• "Service was excellent!!"
• "Very caring and accommodating staff."
• "Fabulous, friendly service from Zin and Susannah who made sure our party of four were well looked after before the Christmas carol concert."

Cons:

• "Our waiter was a little low on the volume given the general hubbub of the busy restaurant. He was also very distracted when taking our order, looking around him whilst we gave our responses to his questions."
• "Very disappointed... Compulsory service charge of 12%. The service was not worth it."
• "Manager should help waitress in busy nights."
• "We had to wait a lot for our mains, she never came to check how was our food."
• "Service was alright however, food was very mediocre and plain for the price!"
• "The waiter service was rather chaotic."
• "Service was a massive let-down. Absolutely shocking."

Food Quality

Pros:

• "Verdi's menu, inspired by Italian culinary traditions, offers a diverse array of dishes crafted with care and attention to detail."
• "Food was lovely. The perfect pre-show treat."
• "The food is incredible. We got the Piccante Pizza, which was delicious and perfectly baked."
• "Pasta was hot and good size portions, desserts to die for."
• "The lamb cannelloni was pretty amazing!"
• "The food, the ambiance, and the staff... everything tasted fresh and was absolutely delicious."
• "The food in Verdi is very fresh and delicious. I recommend pizza and pasta because of its traditional Italian taste."

Cons:

• "Food pretty shabby."
• "Both of our pasta dishes, duck with wild mushroom and venison ragout, weren’t the best. Nice for a few bites but difficult to finish."
• "Food for the quality vastly overpriced and drinks likewise."
• "The sea bream was too salty for me and a bit fishy."
• "And my chicken dish was rather tasteless."
• "Possibly the worst pasta ever."
• "The food was a let down and the service was bad. The pizza was very chewy and not very tasty."

Ambiance & Accessibility

Pros:

• "There is lift access, which was important for us because one of our party is in a wheelchair."
• "Kids portion sizes very generous as well."
• "Bright environment."
• "The atmosphere was lovely, not too crowded and nicely casual."
• "The restaurant is long and thin, because it wraps around the outside of the Royal Albert Hall. So despite being quite big it feels intimate."
• "The setting is beautiful as well - connected to the Albert Musical Hall and surrounded with gorgeous redbrick buildings."
• "Cosy and even exciting, busy but not nervous Atmosphere."

Cons:

• "Some of the tables are uncomfortably close to each other."
• "The only issue was there are only two single toilets for a huge restaurant."
• "Citchen was closed at 3 pm although the internet said it was open until 10pm."
• "The environment was really noisy that you cannot really have a conversation when it is full. The table was close to each as well."
• "The only let down was the inadequacy/insufficiency of the toilet facilities."
• "As a wheelchair user having to ask people to move so we could get to our table wasn't ideal."
• "Felt a little squashy in huge dining area full of customers."

Value for Money

Pros:

• "Very reasonably priced."
• "Didn't feel ripped off with London prices."
• "The food is typically Italian, very good quality and very reasonably priced."
• "£25 for a two course meal was good value."
• "Really good food at, considering it's London, very reasonable prices."
• "The wine was good and the set Manu is really good value for money."
• "Food was excellent and good value for money with the 2 or 3 course set menus."

Cons:

• "Very over priced for what it is."
• "Food for the quality vastly overpriced and drinks likewise."
• "Very poor value."
• "Expensive for what you get..certainly paying for where you are eating rather than what your are eating."
• "£46 for two pizzas is taking the pee and then charging £4.50 for a side of microwaved shrivelled up vegetable AND adding a compulsory 20% service on top!!"
• "All in all a substandard meal with poor service and a hefty price tag."
• "But I was disappointed with the food. Nothing special and expensive for what we got."