Waterfront London Vauxhall Riverside Restaurant - Best Shisha Lounge & Hookah Bar near me in London Reviews Summary

Staff Service

Pros:

• "The staff are friendly and smiley (despite being rushed off their feet constantly)- I was impressed at their professionalism."
• "We I have been served and entertained by Absal/Afsal and he delivered a great service for us, 10/10 to be exact."
• "Special mention to Mario who was our waiter and one of the main reasons for our stay being so good."
• "The staff was incredibly attentive specially Ms. Hasti."
• "All the staff were lovely and catered to our every need."
• "Sahba and the team seriously looked after us the whole time we were there."
• "The staff, management and owner were very welcoming & very accommodating."

Cons:

• "We had to wait 20-30 minutes each time we wanted to order another drink."
• "Absolutely appalling customer service, non existent."
• "The waiter disappeared for about half an hour after seating us."
• "Worst service I've ever encountered."
• "Service was incredibly poor."
• "Fairly premium prices without the premium service."
• "This is by far the worst experience I have received in many years."

Food Quality

Pros:

• "The food not only looked good but also taste amazing."
• "Now to the food 10/10."
• "The food was also very very good! Our starters tasted so Good as did our mains."
• "Plus the food was 10/10!!"
• "Amazing food and drinks."
• "The food was definitely A1 quality and was absolutely delicious."
• "Food was delicious and the highlight of our experience."

Cons:

• "Food wasn’t bad but nothing to write home about."
• "Food was below average."
• "The fish and chips was mediocre the chunky chips were so chunky they were still frozen in the middle."
• "The steak was also over-cooked and was given to us as medium instead of medium rare."
• "The “steak” was a slab of meat which was inedible."
• "Food was average, not really worth the price."
• "Overpriced and tiny ashaming portions."

Ambiance and Location

Pros:

• "Nice views over Vauxhall waterfront."
• "Nice views of the river Thames from the restaurant was also a bonus."
• "This place is great! Atmosphere is chill and cool and the staff is really friendly."
• "Great ambience on a Saturday evening, DJ music was fabulous too."
• "The atmosphere in the restaurant is lovely so is the food and drinks."
• "The vibe and atmosphere of this restaurant was a 10/10 will definitely be back soon!"
• "The atmosphere was nice, I've been here many of times, but having a gathering it's such a nice place."