Thornbridge Brewery Reviews Summary

Staff and Service

Pros:

• "The staff were quick polite and efficient."
• "Staff are really helpful and friendly- happy to guide you through the great beer selections."
• "The staff were very friendly and knowledgable."
• "Our guide was really good and quick to answer any and all questions thrown his way."
• "Staff couldn't be more welcoming."
• "Staff were knowledgeable and friendly."
• "Incredible selection of local ales in the tap house, all top quality and served by friendly and knowledgeable staff!"

Cons:

• "The only downer on the visit was the first girl that served us was not very welcoming and quite miserable."
• "It was very busy and not enough staff to serve everyone."
• "I went to the bar and wasn't served for 15 mins. I was just stood there at the bar (the only customer)."
• "Served at 🐌's pace with unhappy staff to greet you at the end of the queue."
• "Went there on Friday, to be disappointed by the staff telling us if we did not make a booking there is not enough pizza dough."
• "Service tonight has been shocking was told our pizza order would be approx 20mins it arrived 1 hour 15 mins later."
• "Venue was massively oversold... Queues for the bar stretched outside into the street."

Atmosphere and Location

Pros:

• "Although it is in an industrial area they have done an amazing job and made it look fantastic."
• "A bright, airy space with quirky seating and stuff over the walls."
• "Amazing tap room in a gorgeous area of the Peak District."
• "The ambience of the tap was just to my liking with lots of seating and good background music."
• "Fantastic space! Open and airy with the buzz of chatter filling the hall."
• "A huge selection of good beer, very nice ambient and delicious pizzas."
• "Favourite stop after a walk, great relaxed atmosphere."

Cons:

• "Not as interesting as the full brewery tour in around 2017 where we saw everything from yeast rehydration to bottling."
• "Nice atmosphere though not very scenic."
• "Being located inside a large industrial unit does not make a great atmosphere."
• "If you want to drink in a cross between a school dining hall and an Amazon warehouse....this is the place for you!"
• "The space seemed to have no heating and poor acoustics."
• "worst place for any gig. Smallest and lowest stage in the world."
• "There was a lot of noise from the general public in the taproom which made the video and talk hard to hear."

Food and Drinks

Pros:

• "Good value for money though with 6 excellent beers as 3rds guided well by Liam."
• "Great choice of beers - tried 2 different beer flights."
• "The visitors shop offers the chance to relax with a range of beers brewed on site."
• "Had a pizza which was incredible and tasted fresh."
• "The beers were vast in selection."
• "The Pizza was excellent, the beers were even better and I can't wait to return soon."
• "Loads and loads of beer to choose from and amazing homemade thin base pizza."

Cons:

• "Very limited food menu. Supermarket Pizzas or..... nothing."
• "No hot drinks available when we were there."
• "Pizza was bland and the garlic bread pizza was appalling."
• "The cost of a pint is ridiculous when they literally make the beer in the same building! Its cheaper to buy in ASDA for god sake!"
• "The Beers are good but I personally thought the Pizzas were not good value for money."
• "Don't do desserts."
• "It took an hour and a half to receive a margherita pizza."

Accessibility and Convenience

Pros:

• "Easy to reach by car or bus (a five minute walk from the nearest bus station)."
• "It is dog friendly, complete with a dog station, which is a real nice touch."
• "Nice walk along the river from the town centre."
• "Great setup with indoor and outdoor options."
• "Great setting and easy to get to."
• "Fab tap room, loads of space and dog friendly too!"
• "Come summer it is one of the few places I'm Bakewell with ample parking, outdoor seating and quality products."

Cons:

• "Nice place, rating on 3* as they double charged us and refused to give us a refund because the payment was pending."
• "Difficult to find as not well signposted at all!"
• "but absolutely can you get a bigger screen for the 6 nations screenings- sound is great but that little screen is far too small for the size of the venue."
• "A little more signage for walkers would have been helpful."
• "Not very well sign posted for those that walk there, we ended up walking through the factory grounds."
• "It would be useful if there was an app for ordering, as the one member of staff who was taking orders wasn't enough."
• "Also get more bars - really really really long wait for drinks."

Overall Experience

Pros:

• "We had a great time in the taproom."
• "Lovely friendly vibe in the Tap Room."
• "Amazing experience loved the place the staff were awesome and helpful loved all the different 🍺 I tried."
• "High enjoyable and very informative tour, great to see an excellent brewery go from strength."
• "What a fantastic venue, we had a great time."
• "We were lucky enough to be able to use the Thornbridge Brewery for our socially distanced wedding reception."
• "Fantastic place. Amazing pizzas and a great range of beers."

Cons:

• "It’s a shame the full tour isn’t operating at the moment."
• "Unfortunately it seemed to appear that the online offers aren't available to purchase in person here."
• "Charging people for an 'experience', which merely consisted of sitting in the tap room and trying 6 different beers, a vague explanation about the beers and a poorly filmed video about the brewery."
• "The 'experience' was great fun and well presented though it was disappointing that we weren't able to do a physical walk-about tour for 'covid reasons'."
• "You can do better than this Thornbridge!"
• "Considering its a brewery it was the longest I've ever waited to be served a pint and the prices seemed steep considering its on site."
• "Thanks Thornbridge brewery, you won't be seeing me again."