The Sichuan Restaurant Reviews Summary

Food Quality

Pros:

• "Terrific proper Chinese restaurant, all kinds of meals, so many different and unique options, and so far all delicious!"
• "Delicious delicious food. I've had Chinese food in about 5 countries. This is gooooood!"
• "Reminds me of how Chinese food should be – delicate, and yet welcoming and easy to enjoy no matter what kind of food one is used to."
• "The majority of the dishes were very good and decent portion sizes for the price point."
• "One of the best Szechuan meals I’ve had in London."
• "The food there was really tasty."
• "Had the duck with Chinese mushrooms and sweet and sour chicken for takeaway and both were delicious, slightly above what you'd expect at for the pricing and coupled with the nice staff it netted them 5 stars from me."

Cons:

• "Over priced tea and rice."
• "Food tastes not bad but there’s no consistency."
• "Quite average as a Chinese restaurant. They can't do vegetables properly, as you get in China."
• "Another time I ordered chow mein and I had put it what looked and tasted like stripped raw bacon."
• "Both kids had tummy ache next day and one of them threw up for a whole day."
• "Although we found that some of the chicken in my Kung Pao chicken was not totally cooked."
• "Food was alright, not particularly well made… I’d highly recommend the pork dishes."

Service

Pros:

• "Service was fast and correct."
• "Staff are friendly and professional."
• "Service is also quick and friendly."
• "The atmosphere is buzzing, bustling and fun, whilst the waiters are all very friendly, attentive and welcoming."
• "Service was quick and friendly."
• "Staff are super friendly, efficient and welcoming."
• "Our waitress was knowledgeable, helpful and advised us as to which dishes we would prefer, based on her experience."

Cons:

• "Wobbly table and not clean toilets. a norm at chinese restaurants i fear."
• "Food was good, but they charge a 12.5% service fee and they didnt even come to our table once after we got the food."
• "Really terrible. My chicken dish was floating in red grease, when ordering I've made a mistake by not telling them I want my chicken without bones.. there were little pieces of bone everywhere in the dish, when I told them about it, the server said 'oh you should have said no bone' and walked away."
• "The waiters were impatient and condescending, and made us feel unwelcome from the outset."
• "Service is not acceptable. They treat customers differently."
• "Shockingly Poor service."
• "The service is disorganised - the waitress brought the wrong beer a few times."

Value

Pros:

• "Price was really reasonable given the food/location."
• "Prices are a little high, but they do serve generous portions."
• "Good value and tasty."
• "Food was very good, decent price."
• "Extremely well priced (main was under 11quid)."
• "Fair prices, great food."
• "Good value for money."

Cons:

• "Prices are a little high, but they do serve generous portions."
• "They charge one pound for a small glass of hot water, so 4 pound for 4 glass water."
• "Their food is decent but a bit expensive. Also they no longer accept Amex so obviously you could no longer benefited from Amex's various promotion such as Shop Small."
• "Expensive but this comes with the city location near financial company offices."
• "Beers were a little bit pricey."
• "Dim sum platter... wasn’t great value."
• "The food was not bad, but still pricey and I would say not the most value-for-money."

Ambiance

Pros:

• "Amazing food, calm atmosphere, good service."
• "The location is also great; service is friendly, the atmosphere is average."
• "The place looks small though but it is comfortable and the food is nice."
• "Really nice food, it would seem this is more of an authentic menu compared your your local Chinese."
• "The atmosphere is buzzing, bustling and fun, whilst the waiters are all very friendly, attentive and welcoming."
• "Great place to go if you want a bit of a different Chinese restaurant."
• "Has a homely, welcoming ambience a far cry from some of the more 'snooty' restaurants in the area."

Cons:

• "It's not a good looking restaurant."
• "The place is very noisy and waitress are rube!"
• "From the outside you may be dubious, it looks a little tired and the lack of people or tables made up was a little disconcerting."
• "It’s a shame it’s not in a more accessible location in central London."
• "Good vibes (laid back & comfy interior; nothing like those cramped noisy restaurants in Chinatown)."
• "The atmosphere was decent."
• "The service is warm and friendly but confused and at times mistake prone."