Tootoomoo Whetstone Reviews Summary

Service

Pros:

• "Attentive service staff, very enjoyable."
• "Staff very helpful and friendly answering any question about the menu."
• "Extremely kind, nice, friendly and professional staff."
• "The service was so good that the drinks never stopped flowing."
• "The team were friendly, prompt & efficient."
• "Staff were very helpful and knowledgeable about the food choices food was fantastic."
• "Friendly and attentive staff create a very hospitable environment."

Cons:

• "By the time my food arrived, it was so late, everyone on my table had almost finished their meal."
• "Nobody had time to even acknowledge our arrival and we stood at the bar for 10 minutes before anyone greeted us."
• "Service was a bit slow initially and I was served a warm pint."
• "The delivery driver when I ordered from just eat who works at the restaurant had a really big mouth swore at me multiple times before trying to come through the gate of my house."
• "We had to ask for our drinks twice."
• "The service was pretty lacklustre too, all round a pretty poor experience."
• "Service was poor. What's so difficult about bringing drinks for 4 at the same time."

Food Quality

Pros:

• "Our food was plentiful, hot, fresh & bursting with flavour."
• "The food is good and service good."
• "Truly wonderful experience we had there, we tried a few different dishes and each had a great and unique flavour."
• "The miso salmon was exceptional - cooked to perfection with lovely flavours."
• "The Prawn Crackers were addictive, the Edamame provided a refreshing crunch, and the Vegetable Gyoza was a taste of authenticity."
• "The Har Gao were good. skin was thin and the prawns were juicy and fresh."
• "The food quality is superb, lots of fun drinks (including plenty of non alcoholic choices) and the cakes are to die for."

Cons:

• "Very poor food. Massively disappointed after seeing reviews."
• "The chicken rendang was unlike any I had ever had before, the chicken was undercooked."
• "Green curry was not very flavorful but the prawns were quite big."
• "The dishes we tried were good, though the duck and watermelon salad was over-sauced (Hoisin) and the chicken satay was a little dry."
• "However mains are very poor quality, had the Thai green curry, could have made better at home with better chicken quality."
• "The sushi was terrible / not fresh."
• "The food was awful. I mean awful the worst food I have tasted, it was absolutely bland with no seasoning."

Price

Pros:

• "They had a great selection of authentic Pan Asian food that was reasonably priced given the food quality and restaurant atmosphere."
• "Prices are good for London."
• "Priced very reasonable and definitely worth a visit if you like Asian cuisine."
• "Food dishes were delicious with very reasonable prices."

Cons:

• "I find it very overpriced though, maybe 30% too much for the quality."
• "Overpriced, bad cooking."
• "Only disappointment is the prices! Bit overpriced. And could do happy hour."
• "One thing I would say is that I think the sushi is very expensive for what it is."
• "Prices are high and definitely not justified!"
• "The service charge was already added on to our bill with the total to pay and was more than 10% I think that's quite cheeky."
• "Overall, fairly small proportion for the price and mediocre value. Not recommended."

Atmosphere

Pros:

• "Atmosphere was amazing, Foods were brilliant and service was excellent."
• "Nice atmosphere, stylish decoration/ cutleries and presentation of the dishes & cocktails."
• "Such a lovely place, portions are big and the staff is very friendly."
• "The decor is a relaxed, comfortable beach hut chic with music to match."
• "The general ambience was casual, modern, eclectic and the restaurant was busy when we were there."
• "Really enjoyed our meal in a nice ambiance of the restaurant."
• "Awesome atmosphere with delicious food."

Cons:

• "The toilets are located in the basement at the bottom of a steep flight of stairs so will be a struggle for those with mobility issues."
• "Parking is the usual Whetstone nightmare!"
• "Atmosphere way too cramped and loud not an enjoyable night out."
• "I would have preferred to sit in the front of the restaurant or even outside as the back room (where we ended up) is quite dark."
• "The restaurant atmosphere was so bad and it was like we were eating in a fast food restaurant."
• "I only gave 4 stars for atmosphere as personally I like a bit of music and they don't seem to do that."
• "Lastly, £8 for a teeny weeny Margarita? In Whetstone, while on a wobbly table? I don't think so."