Dragon Castle Reviews Summary

Service

Pros:

• "Well cooked food, accessible menu and attentive service."
• "The staff were also excellent and couldn't do enough for us."
• "The initial service was good."
• "The staff is a bit serious but they are efficient and quick."
• "The staff were very attentive especially Vanessa."
• "The wait staff are usually quite nice and food comes out quickly."
• "Service was great and very attentive."

Cons:

• "The staff were not friendly at all but it was busy."
• "Service was a bit slow we had the ask the waiter for tap water several times before it arrived."
• "Terrible service! ! ! Last time when we come, the waiters charge us extra money and don’t tell us."
• "Service: average, kind of chasing you if more customers... they will send you a bill and inform you this section will be closed shortly."
• "We had to ask to be served when we were ready to order and every time we needed something, we were made to feel like a burden."
• "The service was a joke and I won’t be returning based solely on this experience."
• "Service was less than attentive."

Food Quality

Pros:

• "Food is tasty and presentable."
• "Great dim sum menu, and the a la carte set menu options are very good as well."
• "BEST AUTHENTIC Dim Sum in the whole of London!!"
• "The food was excellent, with generous portions and the surroundings impressive."
• "Great place for dim sum, very authentic and really tasty at a very reasonable price."
• "The dim sum was really good. They offer a great variety of styles, and all of them are tasty."
• "Everything we ordered was perfectly cooked and extremely tasty."

Cons:

• "Food was quite tasteless (apart from the dumplings) and after ordering one main each (noodles with vegetables), one appetiser each and two more to share, one beer in three and two bottles of water we ended up spending 105£."
• "Honestly food was overpriced and some quite bland."
• "Total disaster! Staff are very very rude! ... the food 3/10 rubbery beef no seasoning on vegetables."
• "Food was average and tofu poor."
• "The food we'd ordered was disgusting, the meat was so tough that we couldn't cut it in pieces & the rice was very watery."
• "The dim sum was watery; the rice was bland."
• "The food was tasteless and my wife's gluten free seafood ho fun noodle option looked like a white mess of gunge, which was totally inedible."

Ambiance and Decor

Pros:

• "Love the decor it's clean, fun and semi authentic."
• "Restaurant is nicely decorated and look very grand."
• "A typical Chinese dining experience. Dated decor but that made it quite charming."
• "This restaurant is so typical Chinese in decoration, so grand."
• "The restaurant itself is grandeur with high ceilings."
• "Lovely decor for an establishment in Elephant and Castle(!) particularly the lobby with fish pond."
• "The Food is the best, its fresh and taste amazing."

Cons:

• "One thing I didn’t like was the strong smell of fish at the entrance as they have a pool with fishes in it."
• "The restaurant itself needs a renovation. Chipped tables, thorn cushions, the atmosphere is a bit rundown."
• "The worst bit is it cost me £31.00."
• "The place is so big and usually empty so the vibe isn't great and the decor is a bit tacky."
• "The loo's were disgusting and had no door handles."
• "The worn and slightly tacky decor might not be to everyone's taste."
• "There was flies circling around our food when we had not even started eating that food. Quite a bad experience overall."

Price and Value

Pros:

• "£38 for two large lunches with tea (no alcohol)."
• "Reasonable prices."
• "Price: reasonable."
• "The food is great and most importantly not overpriced."
• "Good service and reasonable prices."
• "So much choice and at a very reasonable price."
• "The price is also very reasonable. I recommend it."

Cons:

• "Food was quite tasteless... we ended up spending 105£."
• "Honestly food was overpriced and some quite bland."
• "Very overpriced for the service cleanliness and quality of food."
• "We felt ripped off for the amount of money paid."
• "Hugely overpriced for bland food."
• "Everything is more expensive now, it was cheaper than Chinatown but not any longer also with not good taste anymore."
• "Slightly on the pricey side as I was expecting a somewhat lower price point compared to central London."