Chennai Dosa Reviews Summary

Food Quality

Pros:

• "Everything we ordered was finger-lickingly yummy and authentically Indian."
• "Food is good (biriyani amazing and mutton varuval was out of this world)."
• "Chicken biriyani was really good."
• "Everything was absolutely tasty except masala in special masala dosa (May be it's just us!!) Authentic taste!"
• "Authentic South Indian food finally arrives in Wolverhampton."
• "Curries and Biryanis are great. Real taste of India I would say."
• "The Gopi Manchurian, Ghee Dosa served with three delightful chutneys, the flavorful Mutton Thali, and the mouthwatering Chicken Biryani are all authentic South Indian delicacies."

Cons:

• "Pathetic service and food!"
• "The place smelled weird in the first place. Food very below average and were served cold idly and vada."
• "Terrible Food Quality."
• "Each of the dishes tasted nothing like before and tasted less than average."
• "The biryani was extremely bland and lacked any flavor or spices."
• "Both are too spicy and no flavour. Mutton biriyani there was no meat."
• "Food is very tasteless… most of them are heated frozen items."

Service

Pros:

• "The staff members were attentive, friendly, and knowledgeable about the menu."
• "The staff also so polite and service is awesome."
• "Had really nice experience. pretty big restaurant. manager was very good and was ready to help."
• "The little girl explained the menu very patiently and my family also liked the service."
• "Staff are wonderful and very friendly."
• "The customer service was very good - staff were polite and responsive."
• "The staff here were prompt and friendly."

Cons:

• "Absolutely appalling and pathetic service... not served to at least an hour and a half later."
• "Very bad customer service. Items missing when ordered but staff not ready to help."
• "The service was awful, very slow."
• "Despicable service!! You order food but its always late and arrives one dish at a time."
• "Service is at the worst."
• "The staff don't know what they are doing, had to ask for plates, cutlery, napkins."
• "Service is slow even for basic stuff like water and drinking glasses."

Hygiene and Cleanliness

Pros:

• "No positive comments regarding hygiene and cleanliness were found in the reviews."

Cons:

• "The hygiene level is questionable."
• "The dishes they served were not clean properly and tables were dirty as well."
• "Please check their pan wrapped in a foil it had fungus coating on it..I really doubt their hygiene standards.."
• "Serious hygiene concerns, it’s horrible. if you are interested food poisoning go and taste-I have experienced for 10 days."
• "They presented dirty plates too."
• "The hygiene of this place seriously need to improve."
• "Plates and glasses were dirty; had to drink out of disposable cups."

Payment Options

Pros:

• "No positive comments regarding payment and ordering process were found in the reviews."

Cons:

• "They accept CASH ONLY in a world where it is completely transforming into digital payments."
• "Service is Cash only."
• "Only cash accepted."
• "THIS PLACE DOES NOT ACCEPT CARD PAYMENTS...Even in 21st Century."
• "They take only cash. Cards payments are not accepted and food is not worth of cost."
• "The restaurant does not currently accept cards; I had to go outside and get cash."
• "They only accept cash so that they can scam the taxpayer and the government."