Address: 359-361 Olton Blvd E, Birmingham, B27 7DP, United Kingdom
Phone: +447862665198
Rating: 4.4
based on 125 reviews.
Food Quality
Pros:
"The lamb chops here are probably the best lamb chops I’ve ever had in the world."
"The food was delicious, it hit every spot, we demolished the whole lot."
"Food is delicious, especially the chicken steak, cooked to perfection."
"The food was absolutely amazing."
"The food was remarkable. Each dish we tried was bursting with flavors and cooked to perfection."
"The food was really tasty. I ordered the kebabish with fries and my wife had lamb karahi with rice. The dishes were full of flavour and priced very good."
"The food was tasty and plentiful."
Cons:
"We had an Angus burger which was absolutely dry and lacked flavour."
"The chicken was also very dry and tasteless."
"Some foods were bit dry (especially the chicken wings)."
"Donner is frozen and just cooked gave me stomach ache."
"The salmon was a bit hard and too dry, the kebabish had a weird kind of taste to it and the butterfly chicken wasn't a big fan of it either."
"The Donner meat was rubbery lukewarm and was very tasteless it had this weird taste to it."
"One of the worst Biryanis i've eaten."
Service
Pros:
"Had a great night at grill house last night food was amazing and just want to say a special thank you to naz who went above and beyond to make sure we had a good night."
"Amazing service! Staff were super friendly and food was 10/10."
"Service was good, with the food coming out reasonably quick, the staff were friendly and attentive, checking on our group every so often."
"Customer service is key in this restaurant they really do go out of there way to make sure you are comfortable and happy."
"The staff were pleasant and attentive and the food arrived in good time and tasted great."
"Customer service was excellent, will be coming here again."
"The service was great - waiters were all friendly and always available when needed."
Cons:
"Service was appalling, staff were clueless and did not have any remorse of their hospitality."
"Definitely not worth another visit...over rated and definitely over priced."
"We waited over 2 hours for food, with no indication of when it would be ready."
"They rushed us even though we had pre-booked a table for 18 people."
"Poor service. Took 30 mins to come and take our order then a further 45 mins for food to come then a further 1 hour to get desserts."
"Went there last week staff look moody no smiles service was awful waiting for what felt like ages for our food."
"Awful service. They can't cope with party bookings and run around like headless chickens."
Atmosphere & Decor
Pros:
"World class decor, warm and inviting."
"It has a beautiful interior, nice lighting and feature walls."
"Absolutely beautifully done out, very 'Instagram' worthy!"
"The decor of the restaurant is beautiful had such a great time with my two children and husband definitely will be coming back again."
"Really really nice neon lights everywhere."
"Has such a lovely ambience and the deco inside is out of this world."
"Beautiful atmosphere, stunning decor."
Cons:
"Nothing compared to the pictures on the web site... apart from the deco everything else is just not worth the time or effort!!!"
"It's one of those places where the food isn't great but the decor is amazing."
"Shisha was nice we did enjoy it but was overpriced compared to other well known places."
"Only marked a star down as I thought it was a shame that the toilets were a letdown compared to the rest of the decor!"
"The place itself was tacky stuff was falling/hanging from ceiling."
"Food tasted disgusting waited for ever and then for was cold when it landed on out table."
"Such a disappointment, right from the start."
Shisha Experience
Pros:
"After eating I also had a shisha and it was pretty good."
"Shisha is great."
"Excellent atmosphere would recommend the shisha is excellent."
"Shisha did by Muli is amazing with quality flavors, clean and the most tasty!"
"They also have an outdoor shisha lounge with original Al Faker flavour not like the ones at most shisha lounge you can taste its 100% Genuine."
"Food and shisha was amazing."
"To top this off we had a relaxing Shisha."
Cons:
"Disgusting food and staff are pervy towards female customers who are on their own."
"The sheesha tasted like it was fake Al fakher very strong and harsh and left me with a headache."
"Shisha is soo bad, deffo not for good smoke."
"So disappointed with this place! Was our first time coming here & since it's opened we've all been wanting to go the one time we decided to ended up with food poisoning!!"
"Worse worse experience Tried once then twice and had very poor experience."
"Worst food ever."
"The seabass wasn’t a whole fillet it came crumbled and lacked flavour."