Address: Watson Rd, Nechells, Birmingham B7 5SA, United Kingdom
Phone: +441213260691
Rating: 3.9
based on 428 reviews.
Customer Service
Pros:
"Despite long queues we were seated quickly and looked after."
"Sumitcha went out of her way to accommodate us, she cleared up a bigger table for us so that we were comfortable with our baby."
"Her service and the staff were faultless fast and efficient."
"Staff were happy, smiling and provided a great experience."
"Waiting staff was courteous and helpful."
"Service was excellent, sat down in a booth straightaway, venue was super busy but waiters were quick and food came in good time."
"Brilliant service by Aman was always around when needed and was checking up regularly unlike some restaurant waiters who don’t even acknowledge you once you take your seat."
Cons:
"Very poor customer service wise."
"The customer service was awful."
"The staff were very miserable and not friendly or polite towards us."
"The customer service received from the lady at the from, I think her name is Naila."
"The service was very slow."
"The service was quite good and the waitress was attentive."
"Service was shocking. Staff couldn't communicate appropriately."
Food Quality
Pros:
"Shere khan is my favourite restaurant in star city as I find the food great and every time I visit I never be disappointed always just how I like it."
"Their lamb chops are probably the best chops I've had (spicy)!!"
"Make sure to try the mix grill and all the chutneys! Probably one of the only places that can pull off a Peshawari naan!"
"Always loved the food here."
"Highly recommend the Chops because they don't over charge you like other places and the taste of the Chops will blow you off."
"Amazing top quality food and I don't always like eating curries at a restaurant but my god the flavours here is just amazing."
"Excellent, authentic Indian restaurant, with delicious food, generous portions and a great price."
Cons:
"The food is now horrible!!!!!"
"Food is cold and very basic. This place is rundown."
"Very disappointing meal this evening."
"Food was all reheated and pre cooked."
"The whole place has literally gone downhill."
"The food was truly tasty and we would definitely come back!"
"Food price was good, taste was amazing!"
Price and Value
Pros:
"The bill was £49 which was well priced."
"Each person dined here for about £15 per head."
"I would definitely say that this place offers value for money."
"Food price was good, taste was amazing!"
"Prices are decent too."
"Overall great tasting food and reasonable prices for the food we ate."
"Polite staff reasonable pricing."
Cons:
"When we received our bill they charged us £39 for a mixed grill when the menu price is £19 drinks they charged us £7 when menu price is £2."
"Almost £12 for a lamb jalfrezi is too much especially considering you don't even get a full curry!"
"It is sort of on the pricey side but the food is worth every penny!"
"Very overly priced not enough portions for the price payed."
"It is overpriced."
"Ridiculous price at £50+never again."
"Cost £44.41 was way over priced for a very disappointing meal."
Cleanliness and Ambience
Pros:
"Good customer service, clean and is maintaining the social distance."
"Clean and hygienic."
"Free car parking."
"Very bright and colourful decor."
"The place looks great and is easy to find."
"Super attentive and welcoming staff."
"The atmosphere, food and service were second to none."
Cons:
"The cushioning on the seat behind us was falling off the back of the frame."
"Dirty, run down. Filthy sticky tables."
"Food is cold and very basic. This place is rundown."
"The restaurant is dishevelled and tired with outdated decor."