L'Scissors Reviews Summary

Staff and Service

Pros:

• "Always great service at l’scissors and great hairdressers."
• "All the staff here are lovely and make you feel so welcome."
• "The staff are fab and do all they can to make the experience restful."
• "I have been a regular customer for many years. The staff are friendly, caring and professional, they make you feel special."
• "They are very professional and will always give the best advise so that the best result is achieved."
• "The staff are friendly, caring and professional, they make you feel special."
• "The staff are all super friendly and very professional."

Cons:

• "Additionally, getting my hair washed was very painful, as it kept being pulled on."
• "However recently the entire attitude of the salon seems changed. My appointments cancellation aren’t being informed, my appointments are cancelled without my knowledge."
• "The lady that runs the beauty section is never in! Perhaps they should just stick to it being a hair salon as beauty has never delivered on the three times I've been there."
• "I am being told off by the owner for not cancelling appointments and giving me options on what they can or can’t do for me."
• "The place was good and the people were very nice but they charged an adult price for my 1 year old son. What a shame."

Professionalism and Skill

Pros:

• "Super impressed by Luciano's professionalism and his passion for hairdressing."
• "Katerina was fantastic at explaining how she'd go about achieving the look I wanted."
• "Daniella is an expert at Brazilian blow dry that I drive 50 mins to have my hair done here!"
• "Very professional, creative and passionate about their job.. I highly recommend!!"
• "Katerine is a superstar - she put me at ease and did the most beautiful curly blow dry with curtain bangs."
• "Daniella is just fabulous at what she does! Such a man eye to detail and quality."
• "Luciano and Daniella are both great people, they genuinely listen to your need, they cut hair like artists performing."

Cons:

• "I came for a toner and cut.. I was happy with the color but quite disappointed with the cut."

Atmosphere and Experience

Pros:

• "The family run salon has a lovely friendly atmosphere where everyone is welcome."
• "A very friendly and relaxed atmosphere... the owners beautiful dogs happily mingle with the customers."
• "This is the best salon in the area by far! So friendly, and if you want you can even get doggy snuggles while you wait for your colour to set!"
• "The salon's modern interior and comfortable ambiance added to the overall pleasant experience."
• "Fantastic service, great atmosphere, extremely friendly and very professional."
• "The team is so friendly👌🏼😊"
• "The environment of the salon is also very chill and full of laughter that creates a homey feeling which I didn’t feel as much in other salons."

Cons:

• "The first time I went I got overwhelmed because it was quite busy."

Quality and Results

Pros:

• "Luciano took my hair from black to blonde with such ease and his knowledge of your own hair and what is best to suit you personally is incredible."
• "Luciano has given me the most beautiful colour, in the form of a balayage, mixing ash blonde and blonde with a brown."
• "I’ve been coming to L’Scissors for over 5 years now, very friendly team and know what they do."
• "Great staff who really work with you to make sure you leave feeling good about your haircut."
• "I feel valued as a customer every time I walk in the door."
• "Luciano is endlessly patient with my colour changing requests and new hairstyles!!"
• "I got everything and more I have asked for."

Cons:

• "My hair was cut the way I asked and looked really glossy and healthy when done."