Signor Sassi Reviews Summary

Food Quality

Pros:

• "The pasta was fresh and the sauces were delicious."
• "Brilliant yummy Italian food."
• "The truffle pastas and the tagliatere were outstanding."
• "The food was to die for."
• "The dishes are all well presented."
• "The food is cooked perfectly."
• "The food was amazing from start to finish, with the highlight being the Fettuccine Alfredo."

Cons:

• "The food was no different than any fast food italian restaurant."
• "The food is only decent, considering the price."
• "The food was terrible - a deep fried seafood platter came with bottled chinese sweet and sour sauce."
• "The lobster was not fresh, it was soft and cottage cheese like, and it did not tastes like lobster."
• "For the price I expected much better taste and quality."
• "The food was just OK."
• "Super Bland rubbish food!"

Service

Pros:

• "The service was excellent and very friendly."
• "The staff make you feel wanted, and they care about the customer, you can ask for recommendation."
• "Super cosy environment with staff with great sense of humour."
• "The staff were incredibly courteous, ensuring a pleasant experience from start to finish."
• "The service was warm but professional from start to finish."
• "Service in terms of friendly was exceptional, however the waiter seemed unfamiliar with the menu."
• "The staff is friendly although a bit too flirty with the ladies and can get a bit too much."

Cons:

• "The level of rudeness and arrogance displayed was simply unacceptable."
• "The staff were actually terrible."
• "The manager (short, round Italian guy, who apparently is the “manager”)...yelled that this is not acceptable and he is not making enough money by that order only and this can’t be accepted."
• "The manager actually called me 'annoying' and a 'pest'!"
• "The service one of the worst restaurants you think they will hit you anytime."
• "The service was very unprofessional and didn’t feel welcomed at all from the girl at the entrance."
• "The service was very slow and it was impossible to get staffs attention."

Atmosphere

Pros:

• "Very cosy location, a hidden place in the very busy London."
• "The atmosphere is nice with wonderful Italian music."
• "Excellent atmosphere and location and they have the best Italian seafood dishes."
• "Such a lovely place!"
• "The location is absolutely beautiful as well and the staff is charming."
• "Such a lovely cosy ambiance, we didn't want to leave :-)."
• "The atmosphere was nice, the staff were friendly."

Cons:

• "Because whenever I go there I find it a little cramped."
• "It can be very difficult to get a table."
• "Very small restaurant that is overcrowded."
• "The drawback of the place is how busy it is, there are too many tables for the space and the waiters and constantly running around like crazy. Which is quite off-putting."
• "Most of the chairs had peeled leather."
• "The place is very small, tight, and loud."
• "The restaurant is too small and has too many tables squeezed to each other. Very noisy environment."

Value

Pros:

• "Despite its location wine was reasonably priced too."
• "Good value fantastic quality fine Italian food."
• "The price very much reflects the quality."
• "I strongly recommend it as the prices aren’t too expensive."
• "The quality of the ingredients is already top notch, the size of the portions are good for the price."
• "The consistency of their impeccable standards, quality of food and very reasonably priced wine exhibits an exemplary delivery of customer care to provide clients with excellence, instilling loyalty to return time and time again."
• "Unforgettable experience! That’s simply the best restaurant with great service."

Cons:

• "For what we paid in the end, this was definitely not a good value for the price."
• "It is very expensive to dine here and even dining here solo racks up an extravagant bill."
• "Used to go here all the time, first visit since lockdown and the prices have gone up, they now charge for parmesan."
• "Food was a bit average, tasty but small portions and quite expensive for what you got."
• "They charge u an extra for using the table and chairs."
• "The prices are high for me."
• "At a final bill of £165.00, disappointed and felt ripped off."