Address: 2 Princes St, London, W1B 2LB, United Kingdom
Phone: +442076291715
Rating: 4.5
based on 279 reviews.
Food Quality
Pros:
"The food is very good."
"Service was excellent, food - arrancini starter with fettuccine pollo main - were fabulous."
"AMAZING lasagne, carbonara, gnocchi, and fettuccine."
"The Mushroom and Truffle pasta and the Aubergine pasta were outstanding."
"The food was amazing as well, both in taste and presentation."
"The best Lasagna I've ever had!!! All our dishes were amazing!"
"The food was DELICIOUS. We tried sides and pizza and pasta and dessert, family style."
Cons:
"It's way too expensive for what it offers, especially concerning this imaginary fees on our bill."
"The lasagne was dry and tasteless, definitely could be improved."
"The seafood overcooked and dry."
"Some other dishes my friends ordered that I tried were a little disappointing."
"The pizza was not cooked in the middle, it was soggy & flavourless."
"Calamari bland and Lasagne tasted burnt and not hot."
"The lasagna was delicious."
Service Experience
Pros:
"Service was quick and staff were so friendly, couldn’t recommend it more!"
"Polite, friendly and efficient service."
"The service was amazing, the waiters are very polite and accommodating and the food flavours were above the London average for Italian food."
"Nice lively atmosphere, attentive service."
"The staff is very friendly and helpful."
"The service we received was excellent and the authentic Italian food portions were more than enough for us."
"The service was brilliant, very attentive and charismatic service."
Cons:
"The rudeness of the waiting staff was unreal! We was not ready to order as we had not yet read the entire menu and one of the servers was just staring at us."
"Very bad service from a haughty arrogant young guy. It took forever to get service."
"We had to deal with an unfriendly waiter passive aggressive waiter."
"Think the waiters were trying to be cheeky but bordered on sleazy."
"He called me a liar and would not let go. It was the first time something wrong had happened but shocking way to treat a customer."
"Service itself was a bit frantic as it was incredibly busy but expect on a quieter night it would be more friendly."
"Service: a bit sloppy."
Atmosphere & Location
Pros:
"So nice here! Right in the heart of London but just like sitting in an Italian side street. Authentic and appetising and absolutely first class."
"It’s a cozy space, with notes of nostalgia everywhere."
"Little gem just off Oxford Circus. Lovely, large wooden table outside is great both for lunch and coffee when the sun is out."
"Such a reasonable price for Soho and the atmosphere is just like being in Italy."
"A homey Italian spot in the heart of London."
"Hidden just off of Oxford Circus this really is a gem of a restaurant."
"The atmosphere is inviting, with dim lighting and comfortable seating that allows you to relax and unwind."
Cons:
"At some point the place got a bit loud as it was completely packed, but that did not ruin our experience."
"The constant annoyance of the bar flies were a bit distracting."
"Way too expensive for a small portion. With high additional charges."
"The odd unwelcoming guy on his laptop by the door sets the weirdest mood."
"One minor complaint was the soup was served without bread."
"The plates for the starters were so small that made it difficult to eat with it flying on the plate."
"The place is currently a bit hidden by scaffolding as buildings around are being refurbished."