Address: 8 Exhibition Rd, South Kensington, London, SW7 2HF, United Kingdom
Phone: +442036740926
Rating: 4.2
based on 166 reviews.
Service
Pros:
"Amazing service. Lovely staff."
"WOW! Exceptional service along with the dreamiest of brunches!"
"Many thanks to the barista, Gina, that always takes the time to chat with me even when she’s busy."
"The service was friendly and attentive."
"Shamim's professionalism and attentiveness were evident from the moment I stepped into the restaurant."
"The staff are always keen to sub in different ingredients in their dishes. Very friendly service, especially from Ginna."
"Our server Asilah was so helpful and pleasant, made the experience much more enjoyable."
Cons:
"Staff was rude, coffee was forgotten in the milk."
"The staff wasn’t particularly nice, one of the girls was constantly on her phone and ignoring guests."
"We were quite shocked by how unwelcoming the staff were, both at front of house and the table service."
"The staff were rude, obnoxious and unhelpful."
"Service was horrible. Waitresses looked so depressed and talk amongst themselves."
"Service was difficult, near impossible to get served from the clearly stressed staff."
"Service is an absolute joke."
Food Quality
Pros:
"Was more on the pricey side but the quality of their coffee and their cakes were really good."
"The matcha has to be the best one I've ever had."
"Food was amazing."
"Good fresh food with organic drinks, they actually put good season in the eggs and the sandwich was so good."
"The food is unusual in a good way. A mix of tastes that fits really good together."
"The food is as amazing as healthy and comes very fast."
"The food was fresh and flavorful. I really enjoyed the chicken focaccia and the acai bowl."
Cons:
"The food is immensely tiny and overpriced."
"I’m aware this is London and South Kensington, but charging £12 for a chicken focaccia is ridiculous: the sandwich was so so tiny, flavourless, and barely had any chicken."
"Food was very average, some plates were a bit dirty."
"Food was ok, not great against stiff competition in the area."
"The food was atrocious."
"The breakfast food was awful, it tasted as if they have fried egg in the old oil it did not taste nice."
"The Brownie was so dry it was hard to swallow, it looked and tasted about 3 days old."
Atmosphere
Pros:
"The whole atmosphere felt like I was on vacation!"
"The atmosphere was very inviting."
"This is the cutest and warmer spot in South Kensington."
"Really lovely little place."
"Atmosphere is the strong point of this place."
"The atmosphere is great and is in keeping with the local neighbourhood."
"The outside sitting area is great on a nice weather days."
Cons:
"The space is lovely especially outside, but the service is awful."
"Great food and great coffee, but the experience is marred by dreadful music that is also played too loud."
"The restaurant is very simple and our table was very wobbly which they could not fix."
"Space is quite tight, making it a little noisy."
"Seating in the front can be uncomfortable as the kitchen vents directly blast their heat out into you."
"The interior in the first room is very nice, but the one in the second room could be better, it reminded me of an old county house."
"The interior is tired and the tables are very squished in."
Pricing
Pros:
"The servers were lovely and very shocked this had happened. They acted very quickly and gave me 50% off my bill which I felt was appropriate."
"Price reasonable."
"They did remove the service charge and take 20% off, which helped our mood."
Cons:
"The aspect of payment really dragged it down for me, which would've been a 1 or 2 star experience."
"Beverages are on the more expensive side."
"Ordered a soya flat white to take away and paid a staggering £4,10."
"Everything is hugely overpriced for what it is."
"However, for the upscale prices you should expect size portions."
"There’s an option to pay via your phone where you get charged 17p for the privilege!"
"Expensive place. Plus 12.5 service charge even tho, you use QR codes formmenu/pay."