Sainsbury's Reviews Summary

Category: Supermarket Ruislip

Address: Long Dr, Ruislip, HA4 0HQ, United Kingdom

Phone: +442088421225

Rating: 4.1
based on 173 reviews.

Product Range and Variety

Pros:

  • "One of the most striking features of this Sainsbury's store is the extensive selection of products available."
  • "Sainsbury’s items, especially in their fresh produce and bakery sections, consistently seem fresher and of higher quality."
  • "While Tesco offers a wide range of products, I find Sainsbury’s to have a more diverse selection, particularly in their organic and free-from ranges."
  • "This store has been around a long time--about 3 decades. The shelves are well stocked."
  • "This Sainsbury's has plenty of parking space and also has a gas /fuel station/pump. This is a reasonably large supermarket with an individual section for Argos, Habitat and customer care."
  • "A really good local Sainsbury’s in Ruislip with free parking spaces and a Argos store inside."
  • "Good range of high quality food. The fruit & veg is consistently good but you'll always pay a bit more."
  • "A large supermarket with a good range of products and produce."

Cons:

  • "The vegetables are not as fresh as they could be and trying to find food that is at least 5 days in date is hard."
  • "Since they changed the layout of the shop I can't say I like it as much. I used to go there to find great clothes for men, now men's section is completely gone."
  • "Very poorly laid out store with everything all over the place."
  • "Many brain dead idiots driving too fast around that entrance canopy turn. Slow down morons!"
  • "I was disappointed when I saw the prices."
  • "It’s quite big and busy one. There are some empty shelf at vegetables section although staff are already working real hard refilling."
  • "Missing a lot of standard items. Not well stocked."
  • "A lot of parking spaces available and a decent size store. However, the female toilets were absolutely disgusting."

Customer Service

Pros:

  • "The staff at this Sainsbury's location deserve special recognition for their exceptional service."
  • "Customer service at Sainsbury’s has always been exceptional in my experience. The staff are friendly, helpful, and willing to go the extra mile."
  • "5 star service the wonderful lady who took the time to not only escort me to the till but then walked me out safely even though I only popped in for two packs of bacon was fantastic as a blind shopper."
  • "The store is not crowded most of the time, on the entrance you have self scanner's which will save your time on checkout."
  • "Very friendly Sainsbury. Staff very helpful, large parking space and includes a pharmacy."
  • "Good shopping experience, only one item I wanted was missing from the sleeves."
  • "The staff are always helpful and friendly when I have needed them."
  • "The self service checkouts were all having problems and at the same time, my 4 litre bottle of milk was leaking so I had a problem getting it replaced."

Cons:

  • "The chiller area had a major problem and it was freezing and it should have been made a no go area for customers."
  • "I can't find anything I want, they keep changing it around, I think I'm schizo every time I go in."
  • "The worse supermarket in my local area poorly managed the staff l think have followed the management attitude."
  • "Good size store with ample parking. Cashpoints you'd expect to be at entrance of store, located sort of dark unsafe alley."
  • "A grubby example of a Sainsburys supermarket with inadequate staffed tills."
  • "As I can't wear a mask when shopping for longer than 5 minutes or so which is due to treatment for throat cancer as I need to sip water."
  • "Trolleys not being returned to the entrance, and the few that are there are jammed together."
  • "The vegetable section was dire...certain(common) vegetables not available, others in very sub-standard condition."

Price and Value

Pros:

  • "Although Tesco is often perceived as more budget-friendly, Sainsbury’s competitive pricing, especially with their own-brand products, offers excellent value for money without compromising on quality."
  • "A great place to go shopping. Went to this specific location in search of vitamin pills. Food prices are great compared to the other local supermarkets in the area."
  • "I love shopping in Sainsburys especially on a Tuesday when it is extra calm and quiet. This is ideal to take my autistic daughter to shop as it is such a calm atmosphere she doesn't get overwhelmed."
  • "Their own brand sliced sandwich loaf is excellent. If it's not sliced, ask they always accommodate."
  • "Excellent staff, Travel Money, Florist, Sushi counter, Pharmacy, Bakery, Meat, World foods section, Fuel, FREE parking and the regular super store stuff."
  • "I like Sainsburys stores. They offer great a selection of products. The fresh & meat sections are always high quality with plenty of choices in their ranges."
  • "Always easy to park and plenty of trolleys. The staff, while not all of them are always over smiley, have always gone out the back to check for me if something I need is not on the shelf or on display."
  • "This is a very well stocked store. The sushi extremely fresh and the hot food section a God send."

Cons:

  • "They put up prices quite a bit ... regularly ... and the quality of the food has gone down, in some cases with less amount."
  • "The worse supermarket in my local area poorly managed the staff l think have followed the management attitude the stock levels are terrible."
  • "Your stand Sainsbury's, plenty of parking and an onsite petrol station too. Car park has restricted staying times with your number plate being read-in on entry and exit - so read the timings to avoid parking penalties."
  • "Good size store with ample parking. Cashpoints you'd expect to be at entrance of store, located sort of dark unsafe alley."
  • "A superstore/supermarket with a large car park and a petrol station. Has travel money kiosk too, but do call beforehand and check as you may need to preorder your currency in advance of collection."
  • "Due to a move away from food retailing at this store there are no decent large supermarkets left in the Northolt area, just Aldi, Lidl and Asda and the produce that they sell is so poor you might as well throw that hollow tasteless food away before you cook it."
  • "Has everything you need for a small/big shop with self-service tills! Seems to be more expensive than the main competitors, especially Lidl and Aldi which is a bit ironic as the quality of Sainsbury's foodstuffs has gone down in my book."
  • "I'm giving it a 3 star, as I find Sainsbury's stores very dated, they look worn out and this is no different. Found most of what we needed but, they're expensive."

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