Prada Cafe Reviews Summary

Food Quality

Pros:

• "The food was lovely, as were the pastries."
• "Still, I enjoyed the hot chocolate, which was very rich and tasted like melted milk chocolate."
• "We ordered dessert as well as some food. Everything was delicious."
• "I had an hazelnut cake and a tea and it was great."
• "Food was excellent."

Cons:

• "The food falls short of expectations, leaving much to be desired in terms of flavor and quality."
• "The food was a bit of a letdown, it was quite average."
• "The strawberry cake was honestly tasteless, the pistachio one was okay, but definitely not worth the price."
• "The coffee and cake I had at the prada cafe were not great."
• "The cakes were very small and their quality in relation to the price was very poor."

Service

Pros:

• "We were seated right away and the staff was very friendly."
• "The staff were helpful and accommodating."
• "The staff was very friendly and welcoming 😊"
• "The service was flawless and the pastry was delicious and not overly sweet."
• "The service was attentive and helpful."

Cons:

• "Service was very slow for the price of the place you would expect someone who checks up in you or anything you ask for is done as soon as."
• "Staff were not very friendly."
• "Girls (waitresses) with big fake lips- they don’t smile at all, bad customer service… why do they work there if they are rude, ungrateful and unprofessional."
• "The service however was quite slow."
• "The service was also at a low level."

Ambiance & Decor

Pros:

• "A place only for Instagram photos and an aesthetic atmosphere."
• "It’s super gorgeous cafe so it’s definitely more for the aesthetic and experience than the food."
• "The Prada Cafe is beautifully decorated."
• "Absolutely beautiful, love the style, deco and lovely green pastel colour that makes it even more authentic to the Milano Prada."
• "The Prada cafe in Harrods boasts a visually appealing decor that exudes elegance and sophistication."

Cons:

• "It wasn’t so straightforward to locate the cafe going by inside the shop, had to ask a few times."
• "Only thing that i didn't like is that logo is everywhere, from cakes to plates, on the walls ...it was really hard for me to take a photo without the logo in it."
• "The atmosphere was not pleasant."
• "Such a beautiful interior 😍 I really wanted to come inside because it was so pretty."
• "Unfortunately Prada Cafe didn’t live up to the hype at all."

Value for Money

Pros:

• "Good value for money."
• "Coffee and drinks are a normal price for London and food was a little high. But would recommend for a day out."
• "Obviously the prices reflect the luxury brand but the drinks and sweets were quite tasty."
• "The food was delicious, the portion up to standard and presentation was good."
• "The food at this place is absolutely amazing."

Cons:

• "Prices are high compared to the quality of drinks and desserts."
• "Be prepared to spend a fortune if you plan to come for lunch and desserts."
• "It’s just very expensive."
• "The pricing is a little more on the pricey side."
• "Everything here was so beautifully curated and I would give five stars but it is extremely overpriced."

Accessibility & Convenience

Pros:

• "If you can’t get a booking just buy the cakes as take away."
• "Definitely a must visit if you are in London."
• "I would advise u to book in advance as it’s very busy but if u are only 2 people u might get to find a table!"
• "Such a beautiful cafe within Harrods."
• "The lemon cake is to die for!"

Cons:

• "The waiter took a bit longer to come get my order, as there was just one guy serving take away."
• "Getting a table with a walk-in is close to impossible, you are quickly turned away and asked to book in advance."
• "Staff employee would not seat me even though 75% of tables inside were empty."
• "One part I disliked was that they insist on reservations which seem booked out months in advance."
• "Everyone wants to get inside this cafe, long queue and advance reservation is necessary."