St James's Café Reviews Summary

Location

Pros:

• "Lovely location, terrible atmosphere."
• "A cafe in St James park, was a welcome stop in the rain."
• "Close to Buckingham Palace and many other tourist attractions."
• "Great location in the heart of bird oasis."
• "Perfect place to have a little snack and drinks in the heart of St James's parc."
• "Great setting in the middle of St James Park in the middle of the plants and overlooks the pond."
• "Prime location makes for a great venue in the heart of the park."

Cons:

• "Over-priced, but that to be expected so close to Buckingham palace."
• "Other than the convenience of this place, that is, being located right in the centre of St. James park, it doesn't have much more to offer."
• "It's on the slightly pricy side eg. a regular muffin is £3.25 but it depends on what you order."
• "Very expensive but I suppose on point for a Central London picturesque venue."
• "Quite expensive but very convenient."
• "Fairly expensive, even for London."
• "The drinks however are another story and will cost you £££."

Service

Pros:

• "The staff are always friendly, as are the other customers."
• "Incredibly friendly staff and a lovely atmosphere."
• "Good service and can cope with large amounts of people without compromising quality."
• "Service was excellent considering they were sort staffed."
• "The staff is friendly and quick."
• "Oh and the staff are all super friendly - what else is there to ask? :D"
• "The staff were friendly - behind the counter serving and waiting to take payment."

Cons:

• "Love the idea of this spot... BUT the service is sloooowwww."
• "Awful service!"
• "The staff are simply rude."
• "Staff aren't very friendly at all, no motivation, no smile."
• "Absolutely no customer service whatsoever! Only one till taking cash."
• "Most staff were lovely, apart from one who had a ugly attitude."
• "All staff look and act as if first day on the job, service full of errors and misunderstandings and call backs and awkwardness, disorganisation, plain chaos."

Food Quality

Pros:

• "This was great, really good fish🐠 and chips🍟."
• "We had BLTs and they were banging!"
• "The chicken breast in the Chicken curry burger was a bit dry but still tasty."
• "English breakfast was delicious. We liked its bacon especially."
• "I really like the selection of food and drink here (from Benugos)."
• "The food was tasty, but for the price I'd expected more service and larger portions...I had a small cup of fries on the side of my burger (although the burger was well cooked)."
• "The food was great too and not too pricey- we got a scone, almond croissant, a sausage roll and some vegetables for 12£."

Cons:

• "The Shakshuka was probably the best thing we ordered, although even that was lacking in flavor."
• "For the price the food could have been better."
• "Food very expensive. £5 a doughnut etc."
• "Incredibly overpriced."
• "Food was mediocre."
• "The eating area outside was absolutely disgusting uncleared tables and waste food scattered by the pigeons perfect for rat attraction."
• "They used to have a great healthy buffet but now it's mainly fried burgers and hot dogs."

Cleanliness

Pros:

• "Nice, clean and airy. Particularly loved the bird wallpaper."
• "Lots of space, bright, comfy, great food!"
• "The premises were clean, including the open kitchen and surprisingly also the toilets which are clearly used by passerbyers as 'public toilets'."

Cons:

• "The food is overpriced. The toilets smell disgusting and is not well kept at all, the automatic doors are all broken."
• "The 4 of 5 toilets, were 'out of service' so the floor was wet, dirty, filled with tissue, toilet paper."
• "Only negative thing are the toilets. Very dirty and half of them not functional."
• "The toilets are in terrible state with wet floor, dirty cubicles, paper on the floor and terrible smell."
• "Toilet facilities were poor, toilets out of service, floors wet, basins out of service, taps not working, dryers not working."
• "Tables are filthy."
• "The floor at the back was filthy, needed a good sweep."