Coach House Cafe Reviews Summary

Category: Cafe

Address: Coombe Wood, Conduit Ln, Croydon CR0 5RQ, United Kingdom

Phone: +442086868914

Rating: 4.3
based on 106 reviews.

Atmosphere & Setting

Pros:

  • "Lovely atmosphere, smiley helpful staff. Can't wait to return for a lunch or breakfast sometime soon."
  • "Set in lovely Gardens, so you can go for a walk after lunch."
  • "It's always lovely here. We go for a walk and then drop in for coffee/cake or if at lunchtime we'll have lunch."
  • "Great for all ages, popular with young and old alike, accessibility friendly (incl toilets) with choice to eat in or in lovely gardens."
  • "Always a delight to visit and eat and drink after exploring the amazing green surroundings."
  • "It was very cosy inside with the log fire, perfect on a winter morning."
  • "A wonderful 'cafe in the woods'. The food is amazing."

Cons:

  • "The outside toilets were shocking… flaking paint and cobwebs… could not reach the toilet paper high on shelf…unclean toilet and only one in use … no soap to wash hands."
  • "First view as you approach are the bins, which you have to navigate round if you wish to use the ladies."
  • "Pigeon droppings in the chairs."
  • "In the courtyard they have left loads of building materials around where you eat."
  • "Menu lovely, surroundings were beautiful but unfortunately due to staff standing out the front smoking, it made the cafe stink of smoke which isn't very pleasant while you are eating."
  • "The place was kind of dirty as well. The table we sat at had cake on it."
  • "Not quite sure what has happened to this gem. It looks run down and neglected."

Service

Pros:

  • "Staff are friendly and helpful."
  • "They even gave us a free cake as an apology for waiting slightly longer for one of our meals."
  • "The team are kind and help me out as I often take my little boy and are very accommodating."
  • "Staff are friendly and ssssooo efficient!!"
  • "Service was great and atmosphere very friendly."
  • "Prompt and friendly service, even though they were busy at the time."
  • "Service was impeccable, staff though busy were so friendly."

Cons:

  • "Service was horrid. No smiles, had to keep trying to get their attention, no niceties."
  • "Service terrible."
  • "the young lady failed to tell us that we had to make our way to the counter and queue up to place our order."
  • "This cafe was lovely but when we visited completely overwhelmed - I think they are down some staff and it seemed busy."
  • "Waited 60 minutes for food."
  • "Awful service.. rude waitresses and food took 45 mins (only ordered a jacket potato)."
  • "I then queued for 20 minutes to be told that the kitchen was closed by rude uninspiring staff who clearly didn't want to be there."

Food Quality

Pros:

  • "Had the steak bagette with chips and salad. Very nice."
  • "My hoisin duck rolls were really tasty."
  • "A very family friendly place with great ice creams and cakes."
  • "We had a great full English breakfast with toast, a really good latte and my sister said her cup of tea was really good."
  • "The butternut soup was good if a bit peppery but the carrot and ginger soup we had last time was delicious especially in this cold weather we are having."
  • "I had a delicious caesar salad, loads of chicken!"
  • "The food was great."

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