TeamSport Go Karting Coventry Reviews Summary

Instructors and Staff Assistance

Pros:

• "The instructors are very knowledgeable and keep you safe."
• "Andy and Leon were brilliant looking after us for our 9-year-old's birthday."
• "Our group of 9 were excellently catered for by Jack, Gemma, and Michael."
• "All staff were extremely welcoming and friendly, with a special mention to Liam who made my partner feel at ease."
• "Johnno and Matthew were very helpful in improving my son's performance."
• "From the minute we arrived, we were extremely well looked after by staff."

Cons:

• "We have reported to the staff that kids were not following the rules and were hitting the kart, but unfortunately, they haven't reacted as per their own rules."
• "The race coordinators were not doing the right job. There were rash drivers on the track and they were not taking any action."
• "The staff didn't really discipline the drivers and let it happen."
• "Poor training for the staff as they were leaving lights on way too long and should have removed the danger."

Track Quality and Layout

Pros:

• "The track is great and really fun."
• "Great track, excellent layout, and well laid out."
• "The track is nicely spread over 2 levels with some easier and some more tricky turns."

Cons:

• "The track just isn’t suitable for very young drivers with no experience."
• "It was total carnage with inexperienced karters crashing, swerving out, and panicking."
• "Due to the fact that our group of 5, another group of 3, and a beginner group of 8 were on the track at the same time, there were constant crashes."

Customer Service and Experience

Pros:

• "Can't rate this place highly enough! I am one of their regulars, but every time I go they don’t disappoint."
• "Took our Grandson and his Mum here for a birthday treat. The gentleman on reception could not have been more helpful."
• "Great experience, lots of fun! The girls in the reception, Victoria and Gemma, were very helpful."

Cons:

• "The experience is so horrible this time, the peer drivers are so rude and no one is noticing that or warning them."
• "Visited with coworkers. There is a lot of downtime in between races."
• "Very poor and disappointing experience. We were basically just shunned."
• "The racing suite provided was torn and was stinking."