TeamSport Go Karting Mitcham Reviews Summary

Customer Service and Staff Attitude

Pros:

• "The genuine enthusiasm, professionalism, kindness, passionate and helpful attitude of the whole team to their visitors really leave me always amazed."
• "Staff were totally amazing - really friendly and went above & beyond."
• "Great customer service, helpful staff also the restaurant there is decent."
• "I recently came to this TeamSport and the customer service I received from a staff member named Karishma was truly excellent."

Cons:

• "Mixed bag on team members. Track team really lovely and great service. Other team members (cafe and desk) had very flat demeanours and were blunt."
• "Absolutely terrible service which let the track and experience down at Mitcham this evening."
• "Very very poor customer service. Girl called Karishma was rude and condescending."
• "Horrible customer service! Our advisor was very rude, condescending and combative."

Track Quality and Kart Performance

Pros:

• "The karts, track and facilities are also immaculate and well maintained."
• "Great Track, Great Staff, Great Members, Love this place."
• "The driving experience was fine, but I paid for the head cam for both my children."
• "This venue has a great team running it, they all have one main goal and that everyone is interested in safety on and off track."

Cons:

• "Initially we started with a half hour delay as someone had decided to extend their session and we had to wait for them to finish."
• "The quality of karts are poor as well - not repaired at all and engines are unreliable."
• "One kart's engine repeatedly stalled out, and when a member of our party suffered a bad concussion due to a collision on track, including him vomiting straight after and having no memory of the incident."
• "The fumes are sickening. Needs air by way of a chimney."

Value for Money

Pros:

• "Took two ten year old boys on a weekday evening and they loved it! Staff were totally amazing - really friendly and went above & beyond."
• "Excellent customer service ✅ Excellent facilities ✅ Track is great ✅ Email of the track session lap times ✅ Safety always first ✅"

Cons:

• "Quite expensive though and you are supposed to get two 15 minute sessions but each one was just under the time expected."
• "The sessions seemed really short, but the 2nd round was very fun. The lady at the front desk had a bit of a sour attitude when she told us we needed gloves."
• "Terrible site. The worst of all teamsport tracks. I don’t recommend anyone booking as you will feel you have wasted your money."
• "It was the 1st time I have been karting & the 1st time I have to TeamSport & it was absolutely great. The staff were excellent. My whole family enjoyed themselves. I will definitely go again."